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HomeDoctor Alexa Reviews
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Doctor Alexa Reviews

4.492700729927007 out of 5 stars
4.492700729927007 out of 5 stars
4.5
|Great|548 reviews

Last reviewed 12 months ago

TrustScore

4.5
4.492700729927007 out of 5 stars
Great
5 out of 5 stars
464
4 out of 5 stars
16
3 out of 5 stars
3
2 out of 5 stars
4
1 out of 5 stars
61
548 reviews in total

Review summary

Doctor Alexa receives high praise for its convenience and efficiency, with many customers highlighting the ease of use and quick turnaround for prescriptions. Reviewers frequently mention that the service is fast, with some receiving their medications within an hour of signing up. The platform is described as user-friendly, making it a popular choice for those seeking immediate medical assistance without the hassle of traditional clinics. However, there are notable complaints regarding service issues, with some customers experiencing delays in prescription fulfillment and difficulties in communication. A few users express frustration over being charged for consultations without receiving adequate care. Overall, while many appreciate the quick and accessible service, concerns about reliability and customer support persist.

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Based on reviews, created with AI

See what reviewers are saying

Larry Foster
Larry FosterFeatured

Over a year ago

1 out of 5 stars

I was charged for a consultation I did…

I was charged for a consultation I did last night and nothing has happened. My needs are critical and I cannot get through on the phone and Chat won't work guess your care has taken a nose dive since... See more

Marcello Kendall
Marcello KendallFeatured

Over a year ago

5 out of 5 stars

Called 7:45 in the morning by 8:23 am…

Called 7:45 in the morning by 8:23 am got notification my meds were sent to pharmacy. I was at work so it was so convenient and fast. Will call again if needed

Jade Veith
Jade VeithFeatured

Over a year ago

4 out of 5 stars

I have a sinus infection

I have a sinus infection, was extremely tired and didn’t feel like sitting at urgent care for hours, so I tried this service. It did take 5 hours of waiting, however they did send an antibiotic to my... See more

kaitlyn mocko
kaitlyn mockoFeatured

Over a year ago

2 out of 5 stars

Wouldn’t recommend, disorganized

Response time compared to other sites was a lot quicker in my opinion, but the email from the doctor I received said Sorry we don’t prescribe any type of weight loss medication. And to contact my doct... See more

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LeCandace Shead
LeCandace Shead
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

I had a sinus infection and I don’t…

I had a sinus infection and I don’t have a pcp. I was diagnosed and had a prescription in less than 2 hours. That’s from the time of the online visit to be completed, me to load three kids and drive thirty minutes to pick it up. Most of all it cleared me up and I was back normal in about 24/48 hours. This was a great experience and I will definitely be using again.

Helpful?
Pamela
Pamela
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Lower Back Pain

I felt I had a kidney infection so I contacted Doctor Alexa. They were fast in responding back to me with the proper information. I picked up my prescription from the pharmacist the next day. I did feel better within 24 hours. Thank you!

Helpful?
Shamika Oliver
Shamika Oliver
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

The best online doctor I ever…

The best online doctor I ever experienced. It gives you the details to to make your experience more comfortable when giving your information. There response is fast and that’s better then sitting in a doctor office and have to wait hours. Will definitely use Doctor Alexa again

Helpful?
Lesia Wilson
Lesia Wilson
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

I had a infected tooth

I had a infected tooth , I filled out the form and my prescription was ready at the pharmacy in about an hour it was easy enough definitely will use again

Helpful?
Lena Cavanagh
Lena Cavanagh
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Awesome service👍

Awesome service👍

Helpful?
Trice Green
Trice Green
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Awesome service..

Awesome service... tooth pain came out of nowhere on a Saturday night.. I couldn't get a emergency appointment until 4 days later... I couldn't take waiting so I was searching the net for any dentist that would take me and came across this... EXCELLENT WORK GUYS!!!

Helpful?
Muhsin Shabazz
Muhsin Shabazz
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Absolutely the best service you can get…

Absolutely the best service you can get just a wonderful job on everything loves it.

Helpful?

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Ed Madigan
Ed Madigan
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Quick and professional help

I had a tooth issue and couldn't immediately get to a dentist. Travel with Covid is also difficult. Used the online service and it was great. The prescription was sent directly to Walmart pharmacy and easy pickup. Total success.

Helpful?
Amanda Jones
Amanda Jones
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Definitely saved me having an infected…

Definitely saved me having an infected tooth that turned abscessed over night on the weekend and no insurance. Took under 5 minutes to fill out paperwork and little over an hour, got message from pharmacy rx's ready for pick up. Full rx of antibiotics, ibuprofen 800, and rx mouthwash, with discount card, paid $11 for everything, plus the $38, paid $50 for everything. I do see they change $40 for that now instead of $38. Hopefully they don't start going too far up on prices after they get known and more people start using this. That would definitely defeat the purpose and change reviews.

Helpful?
Tanya Monroe
Tanya Monroe
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

I've gotta say this is the best damn…

I've gotta say this is the best damn $40 bucks I've ever spent!!!! Talk about fast and easy!!!! This service has indefinitely changed my life! I highly recommend this service for anyone who has no insurance or can't get to their doctor. I was in so much tooth pain and was freaking out because I was in Mexico and obviously didn't know how to see a doctor out there. So I went online and gave this service a chance. I looked up the nearest cvs in San Diego that was 24hrs and as soon as I got state side I drove to the cvs and my meds were waiting for me. Omg omg omg fing amazing!!! Thank you so much to whoever created this fantastic web doc!!!! I will definitely use this service again and I will definitely recommend it to anyone who may need it.

Helpful?
Michelle Alongi
Michelle Alongi
1 reviews•New Reviewer
over 4 years ago
4 out of 5 stars

Had a sinus infection and my pcp had no…

Had a sinus infection and my pcp had no available times to see me, so I tried Dr. Alexa. So convenient and fast for everything. Had a prescription in a few short hours. Thank God. Will def use Dr. Alexa again! Thank you

Helpful?
Me Mwl
Me Mwl
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

I had a horrible toothache and my face…

I had a horrible toothache and my face was extremely swollen, it was too late to go to a dentist so I tried dr Alexa and I was able to have a prescription sent over to the pharmacy at like 2am.. I will definitely use this again

Helpful?
Kim
Kim
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Absolutely amazing!!

Absolutely amazing!!! I had a toothache that was killing me and couldn’t get into the dentist office right away. They were able to prescribe me some pain meds and antibiotics that gave me relief until I was able to get to my dentist. And the process was very fast.

Helpful?
Al Bowman
Al Bowman
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

I was out of town and couldn't get into…

I was out of town and couldn't get into my dentist for a tooth infection. The process was just as easy and simple as their site stated. They sent the RX to a local pharmacy of where I was at the time and was feeling fine in a couple days. The cost of the service AND the RX combined was less than if I had gone into my local dentist with a co-pay! ! Will not hesitate to use again!

Helpful?
Trudy Stiles Goff
Trudy Stiles Goff
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Quick and easy

Quick and easy, what an awesome service!

Helpful?
Darrell Pointer
Darrell Pointer
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

There good a prompt

There good a prompt

Helpful?
Wthreetv “WTVFamily” Family
Wthreetv “WTVFamily” Family
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Grateful Skeptic

Absolutely FANTASTIC! I'm a hardcore skeptic of online docs as well as online personal information sharing. It just so happens I suffered a terrible tooth infection. In this current world of covid going to a doctor in the traditional sense seemed to risky. Doctor Alexa saved my life.(possibly literally) Quick online check up and quick prescription. I'm so grateful!

Helpful?
Pedro Gonzalez
Pedro Gonzalez
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Quick and easy

Quick and easy

Helpful?
Janelle Leigh
Janelle Leigh
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

GAME CHANGER

GAME CHANGER! Dr. Alexa is so easy, fast, convenient and legitimate! I couldn’t be happier with the services! my husband and I have used them multiple times and every time we are so thankful they exist!

Helpful?
Chelsea Jimenez
Chelsea Jimenez
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

The best thing since sliced bread !!!

I could not believe what a wonderful thing Dr. Alexa is! Quick fast and painless and no lengthy doctor visit, just fast service when you need it most!

Helpful?
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About Doctor Alexa

Doctor Alexa is a telehealth service provider that offers affordable online consultations for various medical issues. Through their platform, patients can receive personalized care from licensed healthcare professionals without the need for an in-person visit. Consultations start at just $29, allowing users to discuss their health concerns, medical history, and symptoms conveniently from home. The company caters to a wide range of customers seeking quick and reliable medical advice, including those needing prescriptions, medication refills, and lab test scheduling. With a focus on confidentiality and accessibility, Doctor Alexa aims to redefine telemedicine by providing timely treatment plans and prescriptions sent directly to local pharmacies. This service is particularly beneficial for individuals who require immediate assistance for routine health concerns.

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