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Doctor Alexa Reviews

4.492700729927007 out of 5 stars
4.492700729927007 out of 5 stars
4.5
|Great|548 reviews

Last reviewed 12 months ago

TrustScore

4.5
4.492700729927007 out of 5 stars
Great
5 out of 5 stars
464
4 out of 5 stars
16
3 out of 5 stars
3
2 out of 5 stars
4
1 out of 5 stars
61
548 reviews in total

Review summary

Doctor Alexa receives high praise for its convenience and efficiency, with many customers highlighting the ease of use and quick turnaround for prescriptions. Reviewers frequently mention that the service is fast, with some receiving their medications within an hour of signing up. The platform is described as user-friendly, making it a popular choice for those seeking immediate medical assistance without the hassle of traditional clinics. However, there are notable complaints regarding service issues, with some customers experiencing delays in prescription fulfillment and difficulties in communication. A few users express frustration over being charged for consultations without receiving adequate care. Overall, while many appreciate the quick and accessible service, concerns about reliability and customer support persist.

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Based on reviews, created with AI

See what reviewers are saying

Larry Foster
Larry FosterFeatured

Over a year ago

1 out of 5 stars

I was charged for a consultation I did…

I was charged for a consultation I did last night and nothing has happened. My needs are critical and I cannot get through on the phone and Chat won't work guess your care has taken a nose dive since... See more

Marcello Kendall
Marcello KendallFeatured

Over a year ago

5 out of 5 stars

Called 7:45 in the morning by 8:23 am…

Called 7:45 in the morning by 8:23 am got notification my meds were sent to pharmacy. I was at work so it was so convenient and fast. Will call again if needed

Jade Veith
Jade VeithFeatured

Over a year ago

4 out of 5 stars

I have a sinus infection

I have a sinus infection, was extremely tired and didn’t feel like sitting at urgent care for hours, so I tried this service. It did take 5 hours of waiting, however they did send an antibiotic to my... See more

kaitlyn mocko
kaitlyn mockoFeatured

Over a year ago

2 out of 5 stars

Wouldn’t recommend, disorganized

Response time compared to other sites was a lot quicker in my opinion, but the email from the doctor I received said Sorry we don’t prescribe any type of weight loss medication. And to contact my doct... See more

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Crystal Harris
Crystal Harris
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

I used doctor Alexa when I had a…

I used doctor Alexa when I had a terrible tooth ache. It was fast and easy. I will be using Doctor Alexa again and recommend to family and friends.

Helpful?
salicia joazil
salicia joazil
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Excellent service

I have used this service a few times and they have never let me down. Also right on time.

Helpful?
Kate
Kate
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Dr. Alexa to the rescue!!!

I have used this service 3 times already and it is a life saver. I cannot say enough wonderful things about this service. When your in a pinch and need help, Dr. ALEXA is there to help you. 5 stars/ 10 out of 10.

Helpful?
Vidal Pleasant
Vidal Pleasant
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Quick and easy for minor health concerns.

Quick and easy way to get my seasonal allergy meds without having to deal with the long wait times at clinics, missing work, and spending alot money for something so minor.

Helpful?
King Manna
King Manna
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

I’ve used doctor Alexa a couple of…

I’ve used doctor Alexa a couple of times now for a sinus infection and an oral infection and it’s always easy. The prescriptions come right away and everything. I’ll keep using them if I know what the issue is .it beats the dr visit bill and the wait.

Helpful?
Amanda Stevens, MBA
Amanda Stevens, MBA
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

EXCELLENT speedy convenient service

EXCELLENT speedy convenient service. Couldn't be happier with my experience.

Helpful?
Rhonda Cassidy
Rhonda Cassidy
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

I have used Dr Alexa often for chronic…

I have used Dr Alexa often for chronic sinusitis and there quick about answering me and getting my antibiotics to the pharmacy in a timely manner. I will continue to use them as I am self pay and it's much cheaper than going into a walk in clinic.

Helpful?

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Kelcy Jackson
Kelcy Jackson
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

They took my money and never provided my prescription refill

I paid for my prescription refill consultation, filled out the forms, uploaded my prescriptions needing to be refilled, and then nothing. I called customer service but could absolutely not understand the reps and they kept cutting in and out. I’ve left messages and emails and nobody will answer or contact me. It has been almost 2 weeks. I’m am EXTREMELY grateful that I had meds left bc they have not filled my prescriptions. I just want my $50 back, but it is doubtful that I will. I do NOT recommend this site for prescription refills. I’m not sure how everyone else has been getting good customer service, but that is not the experience I had.

Helpful?
Heather Bennett
Heather Bennett
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Dr Alexa is a lifesaver!

Dr. Alexa is AMAZING! We have been without insurance for a couple of months so this has been our only affordable option to health care for the time being. We will definitely continue using and recommending to all our family and friends.

Helpful?
Nikki Swoger
Nikki Swoger
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

I’ve used Dr Alexa

I’ve used Dr. Alexa a handful of times it’s always easy and I am able to get prescriptions quickly. VS having to wait days or weeks to see the doctor I can come here answer a few questions and get meds within a couple of hours!

Helpful?
Bryan G
Bryan G
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Antibiotics for ear infection

Very great service have medicine to drug store in hour. Help people out great i would recommend them over any other services I give them 10 stars

Helpful?
Christina Lopez
Christina Lopez
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

I love love doctor Alexa it very easy…

I love love doctor Alexa it very easy and I alway referral people to your web site

Helpful?
Dee-Ann
Dee-Ann
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

I’ve been using the service of Dr

I’ve been using the service of Dr. Alexa for a couple years now and I’ve been very happy. For someone like me who doesn’t enjoy missing work and having to find a doctor, the online service is so convenient, quick and easy.

Helpful?
Kate Anne
Kate Anne
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

The easiest and best way to get my…

The easiest and best way to get my prescriptions. If you have any issues at all the doctor will immediately call you and solve your issue. Quick prescriptions and quality. I use Alexa for everything.

Helpful?
Melissa Porter
Melissa Porter
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Highly Recommend!

Let me just say this was a breeze I paid 49 bucks for the consultation and 15 bucks for my prescription. I will always use this for simple issues that require a prescription. No waiting in long lines. Easy online process. I highly recommend.

Helpful?
Dave
Dave
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Alexa service is great!

I used Alexa twice because I had an infection in my gums. My experiences with dentist showed me they would probably x-Ray my tooth and gums, give a prescription for antibiotics an a analgesic then send me home. With Alexa I was getting relief in several hours and had everything the dentist would have given me and I only had to pick up my meds. Alexa is great for my purpose and will always tell others and use again if need arises. Thanks Alexa!!

Helpful?
Leon Hirschorn
Leon Hirschorn
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

This is so easy so simple to see a…

This is so easy so simple to see a doctor virtually within two hours my prescription was already called into the pharmacy will use again

Helpful?
Jenni
Jenni
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

I NEVER write reviews but I was blown…

I NEVER write reviews but I was blown away with my experience. I have strep; I completed my form at 8pm EST, they called it in by 9:30 PM EST and it's ready for pickup this morning at 8:30 AM EST. I will never go to another minute clinic again! I have always hated waiting for appointments/tests when I know what's wrong.. i.e. strep, UTI, etc. so this changes the game for me. If you are doubting it based on some of the one-star reviews, DON'T. I will be using them moving forward and highly recommending them to everyone! Thank you Doctor Alexa!!

Helpful?
Kamilla
Kamilla
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Extremely grateful 🙏

A friend told me about this service, I was ready to pay $250 for a dr visit plus extra $$ for prescription. Got my prescription for UTI within less than 2 hours for $49 for the service/$28 for prescription. Extremely grateful 🙏

Helpful?
Jared Wynn
Jared Wynn
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

They didn't actually read the intake form

I signed up to get a prescription filled, this rx is not for pain management issues, but they rejected me, said they can't help because they don't do pain management. I'm assuming it was a chatbot or AI or some sort and not a human.

Helpful?
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About Doctor Alexa

Doctor Alexa is a telehealth service provider that offers affordable online consultations for various medical issues. Through their platform, patients can receive personalized care from licensed healthcare professionals without the need for an in-person visit. Consultations start at just $29, allowing users to discuss their health concerns, medical history, and symptoms conveniently from home. The company caters to a wide range of customers seeking quick and reliable medical advice, including those needing prescriptions, medication refills, and lab test scheduling. With a focus on confidentiality and accessibility, Doctor Alexa aims to redefine telemedicine by providing timely treatment plans and prescriptions sent directly to local pharmacies. This service is particularly beneficial for individuals who require immediate assistance for routine health concerns.

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