DLG LEGAL SERVICES LIMITED

UPDATE Awful company. It’s taken over 3 years to get where we are … and that’s no further than where we started 3 years ago. For other reviews, look at “DLG” there you will get some ideas as to how this company operates, obviously quite a few Insurance companies use this. Ours is Churchill, so check who your insurance company uses. Complaints in and addressed but no further forward with a resolution to our case, yet another solicitor allocated so will probably take forever to get anywhere. Will look at taking it to the ombudsman as just want someone to send court letters so we would finally get our case heard, barristers have said we have over 51% chance of winning so cannot understand the constant delays.

I am very pleased with the way DLG LEGAL SERVICES dealt with my claim very professional thank you

To start with process with DLG Services was slow.Everyone I spoke to over the last 2 years was always polite and helpful.Then Melcom McDonald delt with my case.Melcolm was extremely helpful and thorough.Communication has been brilliant with Melcom if he says he will ring or send email he does no empty promises.I can not fault Melcolm McDonald he is main reason I have rated 5 stars an asset to DLG Services.

Very helpful. Explained In Good detail. Empathetic.

My experience is great because the customer service is very nice, friendly and very helpful in filling out forms and explaining if something was not clear to me. I recommend everyone five stars service.

Maryam Farhan has been with me all the way through this experience, and has made everything clear and understood throughout this long process. I have found her friendly and informative at this time of stress, and she has been very sympathetic to my fathers case. Should I ever need council again I would have no problems using her again.

Ruchi Fowle kept me well informed and upto date through out the process. She always responded promptly to any quires I had.

Was kept up to date by Maryam Farhan on how the claim was progressing she was very professional and gave an honest appraisal of the claim and various options available. She was realistic with the outcome but friendly at the same time

Scott was lovely friendly professional and made the experience a stress free one thank you

I must say to start with the process was very slow.But I can honestly say even it started like that I could nit have asked for a better team like DLG. Alice Robinson have been helpfulI and thorough while dealing with my case before it was pass to Martin Crossley who has been fantastic, his communication has been great and I must say for an entire 4years Martin communication was the best throughout the team. Always easy to get him via email or phone. If he's not around Martin Always at all timesmakes it his priority to get back to me, no empty promises with him and I only had him on my case for a short time. I cannot fault Martin not once. Overall the entire service was excellent.

Dusan from DLG was very professional. He kept us up to date at all times and responded promptly to all our queries.

Send threatening letters to third parties when insurance company solicitors are already in correspondence with them. I have ptsd and severe anxiety and this type of bully boy behaviour is unpleasant and unacceptable

Very happy with the help and support received from Janet Blakeley of DLG Legal Services would highly recommend

Nothing is a problem all ways responds to my emails and I'm kept upto date with everything no mater what it is

Julia van Vliet a property litigator for DLG Legal Services has been simply excellent in a boundary dispute with an unpleasant neighbour. She provided expert legal advice and exactly what was needed to leverage the law to prevent "a bully with significant wealth" from succeeding unfairly. Highly recommended for property disputes.

I had the misfortune of working with DLG Legal Services, and it was the worst experience I've ever had with a law firm. Their incompetence was evident throughout my case, leading to its ultimate failure. Despite their glaring mistakes, they chased me for payment, adding insult to injury. If you value your time, money, and peace of mind, avoid DLG Legal Services at all costs. I am considering taking them to court to address the issues they have caused me and to prevent others from falling victim to their substandard services.

So far so good. Waiting on outcome. Phone call this morning which was very friendly and professional.

Ruchi took on my car accident claim and was fantastic the whole way through, she very caring and kind with all the long waits we had. Was also nice to meet her at the JSM we had.

Zareen Riaz was fantastic and exceptionally professional whilst guiding me through my claim. Zareen was also always polite and curtious and showed lots of empathy towards how I felt due to the conditions I was left with after my accident. Regards Mick O'Sullivan.

In the first instance, I would like to express my gratitude to Maryam Farhan Quddusi, for the exceptional service she afforded me. Unfortunately, I had found myself in a legal quagmire, following a personal injury claim. This really affected my mental health, as I was in fear of a negative outcome. However, thanks to Maryam's diligence and outstanding professionalism, she managed to successfully conclude matters, for which I am eternally grateful. I now feel as though a huge weight has been lifted off my shoulders and I couldn't be happier. Once again, I would like to convey my thanks to Maryam and also the team at DLG Legal Services.