DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Not easy to navigate, said free signature but it charged me 5.99
I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more
Always been pleased with Direct Vapor, from the time I first started using them for eliquids. They are my go-to shop for anything I need now. Fairly sure there is a local vape shop, or several in the local Boise area.... but have no idea where any of them are, as I've never needed a local store.... DV has everything I've been looking for!
Fast quick always have what you need
Great price compared to other sites. I'm excited to receive my first starter kit.
Awful experience with Direct Vapor. Placed an order on May 6th, items were said to have shipped on May 11th via "5 Strings Solutions." It's now June 3rd, and the tracking information has been stuck on "Out for Delivery" since May 14th. Attempted to contact 5 Strings Solution for help but got no response. Direct Vapor has a phone number listed for this shipping company but the phone number is out of service. Tried to get ahold of support at Direct Vapor but the only option is an automated chat feature with limited information and that orders can take 10-14 business days for delivery (today is the 14th business day from which 5 Strings claims the items are out for delivery). As an aside, experienced credit card fraud a few days after placing the order with Direct Vapor. May just be a coincidence, but I'm leaning toward that not being the case. Never again. Avoid Direct Vapor at all costs. Pay the extra money to buy from a vendor that you can communicate with and have faith that you'd get the items.
Web site has declined. Lots of refreshing and lag time. Choice or availability of e-liquid is very poor. Very disappointed. Used to be my go to site.
Had trouble with check out process, very annoying.
slow website, i had to order 3 times before it went through
I love buying my items here. They are very reasonable
I like that they don't cheat you out of your money, or make shipping difficult.
Coupon code offered free shipping with 15 percent discount. I did not get free shipping. Very disappointing.
Love the prices
It says free adult signature but I was charged for it.
Overall, it's pretty user-friendly. The only part that seemed kind of hokey, is that you have to order an e-liquid or it won't let you order a pod system.
I've used this site a couple of times and so far it's been way better prices.
Excellent company
have ordered numerous times. Much cheaper than the local vape store.
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