DIRECT VAPOR

4.081 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.081 out of 5 stars
Great
5 out of 5 stars
631
4 out of 5 stars
132
3 out of 5 stars
58
2 out of 5 stars
45
1 out of 5 stars
134
1,000 reviews in total

Review summary

DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
3 out of 5 stars
3/5

Not easy to navigate

Not easy to navigate, said free signature but it charged me 5.99

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

CONSTANT AGE VARAFCATION CHARGE…

I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best prices both online & in store

Affordable, wide selection & swift shipping. I truly appreciate the easy age verification as well as prompt delivery. So...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Always a great experience

Always a great experience

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Rachel Fraga
Rachel Fraga
1 reviews
over 3 years ago
5 out of 5 stars

Excellent products!!!

Excellent products!!!

Helpful?
Chad Mooney
Chad Mooney
1 reviews
over 3 years ago
5 out of 5 stars

Awesome Awesome experience

The site was easy to navigate and I found everything I needed to replace my current pod, not only were the prices fair but the selection was superb.

Helpful?
Abc  Stop
Abc Stop
1 reviews
over 3 years ago
3 out of 5 stars

wouldnt let me buy more then…

wouldnt let me buy more then 4????????????

Helpful?
Shawn McK
Shawn McK
1 reviews
over 3 years ago
1 out of 5 stars

STAY AWAY FROM DIRECTVAPOR

Avoid this company at all costs. Bought the max tank-14 days later I got a notification it was delivered but I never received. Then submitted a ticket with the HelpDesk and haven’t heard from them in over a week. I’ve called twice to get a refund but they refuse until results of the deliver investigation are complete which they told me could take 3 weeks. It’s been over a month and still no MaxTank or refund. Take your business elsewhere.

Helpful?
Jay Miller
Jay Miller
1 reviews
over 3 years ago
5 out of 5 stars

Easy to use

Easy to use. Very easy to search and find products.

Helpful?
Shitesburgh
Shitesburgh
1 reviews
over 3 years ago
5 out of 5 stars

Always easy and so quick!

Always easy and so quick!

Helpful?
Michael Shaw
Michael Shaw
1 reviews
over 3 years ago
5 out of 5 stars

My shop's been out of my favorite juice…

My shop's been out of my favorite juice brand for a while, so it's nice to have the opportunity to stock up, and the prices are damn good. Age verification fee is a bit annoying but I'll deal with it as long as I get my juice

Helpful?
over 3 years ago
1 out of 5 stars

Do not use Direct Vapor for your…

Do not use Direct Vapor for your supplies. I never received my products and have had to call their "customer service" several times with them telling me someone would call me back twice. Never happens and I still don't have my refund. Purchased 5/3 its now 6/9. They can track their packages & customer service is non existent.

Helpful?
Bernie Feltz
Bernie Feltz
1 reviews
over 3 years ago
4 out of 5 stars

ok experience

ok experience

Helpful?
Donnie Dinkle
Donnie Dinkle
1 reviews
over 3 years ago
5 out of 5 stars

Very simple and easy-to-use interface

Very simple and easy-to-use interface. Whoever handles your web design has done a good job. Thanks.

Helpful?
Jay M
Jay M
1 reviews
over 3 years ago
5 out of 5 stars

Easy Shopping experience plus none of…

Easy Shopping experience plus none of the crazy shipping charges other companies are charging. I think I found my new online vape store

Helpful?
Ryan C
Ryan C
1 reviews
over 3 years ago
1 out of 5 stars

Not doing this again

Not doing this again. I get that a "swipe of the pen" did something to their business which affects their customers' experience. I get that there may be some delays. But after over a month and a half, no product. When I called customer service, I had the pleasure of speaking to someone who should never be in that role telling me that it's my problem now. I was a new customer testing out a new place to buy my products and they talk to customers with the sophistication and tact of a high school dropout over $40? I can go local. You can/should too.

Helpful?
Joel
Joel
1 reviews
over 3 years ago
5 out of 5 stars

Easy process

Easy process, and good prices.

Helpful?
Amanda Dailey
Amanda Dailey
1 reviews
over 3 years ago
5 out of 5 stars

So far so good we will see how the…

So far so good we will see how the delivery process goes!

Helpful?
Curtis Kind
Curtis Kind
1 reviews
over 3 years ago
5 out of 5 stars

Defective item placed quickly!

I ordered 2 vape mods and one was defective. I contacted customer service and received a quick response after hours. They offered to replace the defective mod and I didn't even need to return the defective unit. A short time later, I received an email order confirmation. Order is being sent and the whole process took about an hour. Excellent service!

Helpful?
Robert
Robert
1 reviews
over 3 years ago
5 out of 5 stars

Good product

Good product. Fast shipping and reasonable prices.

Helpful?
casey
casey
1 reviews
over 3 years ago
1 out of 5 stars

late/ unresponsive/ ....shady?

Ordered item and am unable to see shipping details and or talk to a real person to answer my questions. Product late, usps tracking info is stalled at "label made / item unshipped" . The auto bot they have running customer service is useless.

Helpful?
Sara Weekley
Sara Weekley
1 reviews
over 3 years ago
5 out of 5 stars

Always a pleasant experience whenever I…

Always a pleasant experience whenever I have shopped. Great service

Helpful?
A Name
A Name
1 reviews
over 3 years ago
1 out of 5 stars

Horrified

I am absolutely appalled. The 9th rate shipping company direct vapor used, sent an unmarked car with a plain clothed person, to my address, who then refused to deliver the package unless she had a picture of my license using her Cellphone, no looking at it was not enough. Is direct vapor trying to bypass the laws that require claiming what nicotine products are shipped?

Helpful?
over 3 years ago
5 out of 5 stars

Great service

Great service My go to vape supply site. Always pleased with what I get.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About DIRECT VAPOR

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.