DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Not easy to navigate, said free signature but it charged me 5.99
I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more
Easy site to use. Just beware there is a $7 shipping fee and a $6 sign on delivery fee so prices are about equal to what you would pay at a dispensary (maybe $1 or $2 cheaper). Overall great if you can't find your flavor locally like me.
Its a easy site and I always get discount and that help
So easy to order
This company uses HDP shipping I believe. I placed an order almost 30 days ago, the tracking says it just shipped today every day I look but it never arrived never ever and there has been no updates to the tracking. I called 2 1/2 weeks after I placed the order to be told they wouldn’t do anything until it had been after 30 days with nothing showing up. I called again at 29 days and was told they put a ticket in but it takes 5-7 business days for management to look into it. This is way too long to wait for them to fix the problem. They say they will re-ship missing orders but the hoops one has to jump through to get them to honor it is ridiculous. I will never order from them again. Update- I called to check on the status of the order again and was told they still haven’t had the time to get to it yet. It’s been 10 business days and still no response from management. I’ll be reporting a fraud charge since they do not do anything they say they will. I asked if they were going to use a different delivery service in the future since this seems to be such a huge problem for so many lately. I was told they were getting everything ironed out but it takes time, so no answer really. I had to buy coils from a local shop while waiting on this huge order to get sorted out. I paid a lot more but these coils have been significantly better as far as taste and longevity are concerned. I’m NEVER ordering through this company again.
You ask to sign up for discount every time I come to your site. But I never get it!!!!
HI no email about order. Want to order on phone too but could not
I never have problems with this company, it's the crooked mail service.
Great place to buy. I have been using for for 3 years. no issues.
Great prices!!
Well, well..faith restored! Package delivered today. Exactly 30 days from date order was placed. At least I wasn't screwed as I had thought, but will never buy from them again.
very easy to order product online
Website was easy to use. We will see how fast shipping goes.
The coupon was supposed to be 15% off and free shipping and I noticed after checkout that I still got charged for shipping
Just trying to get a simple refund. I've sent tracking to show when it was delivered and who signed for it. no refund yet.
I lost the 15% summer discount because I didn't know about the 15 bottle limit in 30 days. Midnight passed while I was editing my cart. Otherwise all went well. I have been happy with my previous orders.
Best products with best prices!!!
Quick and easy, will remain 5 star if I get my stuff.
My purchase was as the ad said "smoke kit gets 15% off e liquid". I did not get the 15% off.
Short and easy ordering experience. Had exactly what I was looking for, at a decent price.
Easy process. Got my vape in a week. And it's everything I wanted. Thanks
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