Over a year ago
I've had great experiences booking thru DLC online and it's always wonderful to speak to a LIVE person to get questions answered. Our co-travelers have now switched to DLC because of our ease at booki... See more
I've had great experiences booking thru DLC online and it's always wonderful to speak to a LIVE person to get questions answered. Our co-travelers have now switched to DLC because of our ease at booking cruises...
The travel agents at Direct Line go out of their way to plan our cruises with the best cabins on the best part of the best deck on the BEST SHIP! WE ARE FREQUENT CRUISES AND WE WOULD NEVER BOOK A CRUISE WITHOUT GOING THROUGH DIRECT LINE!!!
Always so easy
Excellent customer service
Easy to use website.
I have been using Direct Line Cruise for the last 4 years. I am a senior citizen and I find booking online very easy. When I do call their office they are very nice to work with and very helpful, professional and knowledgeable. Their prices seem lower then most travel agencies and their perks are great.
We had a good experience
Nice experience with online booking and good price!
Great!!! Excellent!!!
It was very easy to book and navigate site
Once you book a reservation your contact agent is always there to assist with any questions you might have.
Easy to follow registration site. So, cruise is not for a few months, so we will see what the future brings. So far, so good 1
Marie donavan is great and really know the systems!
The person I dealt with, Kim Imperial, did a GREAT job .Booked 3 cabins ,explained everything,answered all my questions and followed up with E-mails.
Kim was very helpful in booking my cruise. Very pleasant experience!
Liz was a pleasure to deal with. She explained everything thoroughly. I'm very excited about my cruise.
Direct Line is an awesome Travel Agency! They are so very helpful and seem to care about your cruising questions. We have used them for about 15 years and are very pleased.
We have booked all of our cruises with DLC for the past 15 years. They never disappoint!
I would like to thank Jeannie very much for her asistance with my recent cruise booking. Jeannie is always very helpful and professional. I have dealt with Jeannie several times and it is always a pleasure talking with her!!
Very pleased with the knowledge and experience that ALL DLC agents have. Great job again. Thank you.
Based on analysis of 8 reviews rated 1-2 stars for Direct Line Cruises
“Can’t believe this is actually happening Would expect a company like yours to put their staff through rigorous train...”
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Direct Line Cruises is a reputable cruise agency that specializes in providing a seamless booking experience for travelers seeking various cruise options. The company offers a user-friendly Smart Cruise Finder, allowing customers to easily search for and compare different cruise itineraries, destinations, and cruise lines. With a focus on customer support, Direct Line Cruises is dedicated to helping clients plan their vacations by providing expert advice and assistance throughout the booking process. Targeting a diverse range of travelers, from first-time cruisers to seasoned vacationers, the company features a variety of cruise options including popular destinations like Alaska, Bermuda, the Caribbean, and Europe. Direct Line Cruises also promotes special offers, such as discounted fares and onboard credits, to enhance the value of each booking. By combining extensive destination knowledge with personalized service, Direct Line Cruises aims to cater to the needs of cruise enthusiasts looking for reliable and trustworthy travel solutions.
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Reviewers consistently report positive experiences with Direct Line Cruises. Customers often highlight great, cruise, service, helpful. A minority mention drawbacks around call, booking, hold, called. Overall sentiment is strongly positive with an average rating of 4.9 stars across 500 reviews.
