From start to finish DES was very…
From start to finish DES was very informative and helpful and I who'd definitely recommend them.
5.0
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
DES Renewable Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate professional and service.
✨
Based on reviews, created with AISee what reviewers are saying
Sales was great Oliver explained…
Sales was great Oliver explained everything to us and any problems there is great customer service to solve any problems
All fitted on time and to a high…
All fitted on time and to a high standard. Came back to help me set up the apps and tariff. Very friendly and professional people. Very pleased.
Solar panel installation
DES Renewables arrived on time, the employees were very polite, the work extremely neatly done and the aftersales service excellent.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
desrenewables.com
All reviews
100 total • Write a review
Showing 61 - 70 of 96 reviews
TP
Great Company and Professional
DES Rewnewable were so helpful every step of the way. They kept me informed of the whole process and procedure and very good with communicating and getting back to me with any queries. I have no hesitation in recommending them for solar panel instillation. The office staff were very quick with any communication, and the scaffolders, roofers and electrician were so polite and always cleared up afterwards leaving no mess at all. I cannot praise this company enough.
Date of experience: July 11, 2024
CB
Informative and relaxed sales process
Informative and relaxed sales process. Very efficient installation team
Date of experience: July 10, 2024
AN
Profesional installer, excellent pre and post customer support. Great Value for money.
Excellent technical support reviewing the best installation for my requirements. Great Pre support from the sales and support team. Reliable, efficient and friendly installation team. I'm really happy with the installation a couple of minor glitches due to unrequired kit arriving ! but all resolved immediately with a call to their support team. The system worked from day one DES integrated an existing EAST / WEST 2011 roof mounted system with the new ground mounted 16 panel array, a solis inverter, plus a 3.5 KW Givenergy A/C coupled inverter to link the systems to the 2 x 9.5KW Givenergy Batteries plus a Givenergy EV Charger. On a positive note after a few issues with the Givenergy EV charger (fixed now) the post customer support has been excellent (thanks Matt). This is a real positive attribute to DES that you are a customer still even after the install is completed.
Date of experience: July 10, 2024
JR
Solar PV and Battery installation review.
DES have recently installed a large domestic PV solar and battery storage system for me. These are my thoughts. Once you start to make investigations, it doesn't take long to realise that choosing a company to plan and install a PV solar system is a potential minefield; the more you gain an understanding, the more you realise you don't know. If I was asked for advice it would be to educate yourself as much as possible regarding all things solar beforehand- YouTube is a fantastic resource, check out GARY DOES SOLAR- lots of no nonsense, impartial advice ranging from the very basic to more advanced topics. SOLAR AND BATTERY UK Facebook group is also a wealth of information. There're a lot of sales led companies out there, all keen to provide a basic PV solar set up, competitive price and fast turnaround, for some this is no doubt exactly what they are looking for. I wasn't. My project was always going to be a challenge, not necessarily from a technical perspective but more the requirement to co operate with other on-site trades, the co ordination of timescales, and working with a discerning, inquisitive client who sought perfection. DES met, and in some instances, exceeded my hopes and expectations. My personal experiences included: Initial and subsequent communication with all members of the company, whether by email or telephone, was superb - as were after sales enquiries. Questions were answered promptly, accurately and politely. When additional time was required to resolve an issue this was explained to me, a time frame indicated and an answer forthcoming. From initial planning to final installation the level of technical expertise was clearly visible and well executed, as was the willingness to advise and suggest alternative options and solutions when required. Co operation with other trades and myself was always forthcoming. There was a willingness to be mindful as to how other parties would react, be affected or influenced. Costs and payment terms were clearly indicated. The work was carried out to the agreed timescales and budget. Follow up paperwork and documentation arrived promptly thereafter. Thank you DES. Jonathan Rabone.
Date of experience: June 17, 2024
MP
Excellent Company to work with.
One of the major reasons for choosing to use DES for our Solar and Battery installation was the number of positive reviews. We have not been disappointed. All communications were excellent and the various members of staff we dealt with and met were knowledgeable helpful and friendly. The two day installation went very well and we have a good and tidy installation that is performing well. (16 panels, 9.5kW GivEnergy battery and Hybrid Inverter).
Date of experience: June 5, 2024
Ca
Excellent from start to finish
Everything from the initial survey, the scaffolding being erected, solar panels being fitted to the roof, and the electrician wiring the panels to the inverter and installing the 5.1Kwh battery, then connecting Everything together went really well, without any problems. Would definitely recommend DES.
Date of experience: June 3, 2024
MJ
We are very pleased with our Solar installation
We are very pleased with our installation of Solar panels and batteries from DES from start to finish. They were very professional, friendly and helpful and we would definitely recommend.
Date of experience: June 3, 2024
PM
All of my initial queries and doubts…
All of my initial queries and doubts were dealt with efficiently and the work was carried out as promised, after one hitch which was unavoidable. The result is better than I expected and we are almost self-sufficient for electricity. The addition of a solar-boost means we have hot water using surplus energy - well worth the extra cost. So refreshing to find a local company who do a really good job, at a competitive price.
Date of experience: June 3, 2024
S
Susan
US
Solar panel installation
I chose DES Renewable Energy because they were the only company who ensured there would not be any further costs after the initial quote. They met all my requirements and the whole process was seamless. I gladly endorse this company for excellent customer service and professional workmanship.
Date of experience: May 31, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.