From start to finish DES was very…
From start to finish DES was very informative and helpful and I who'd definitely recommend them.
DES Renewable Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate professional and service.
From start to finish DES was very informative and helpful and I who'd definitely recommend them.
Sales was great Oliver explained everything to us and any problems there is great customer service to solve any problems
All fitted on time and to a high standard. Came back to help me set up the apps and tariff. Very friendly and professional people. Very pleased.
DES Renewables arrived on time, the employees were very polite, the work extremely neatly done and the aftersales service excellent.
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I am very impressed with DES and how they coordinated all the processes. The quote was bang on and had all the time in the world to answer questions I had. Once the quote was accepted the surveyor date was agreed and the installation began - The date for the scaffolded (Monday) was agreed, followed with the solar panels fitted (Wednesday) and the electrician (Thursday & Friday). All done in a week. The scaffold was removed a week later. The system was up and running and producing free energy that day - reducing my cost to the energy provider immediately. I would highly recommend DES to you as a provider of equipment and installer. The office staff where very knowledgeable on all aspects of the installation and nothing was to much trouble even if the answer was not part of their remit. Very Happy Customer,
Date of experience: May 31, 2024
They where very professional clean and tidy and explained all the procedures
Date of experience: May 31, 2024
We are very pleased with our 15 panel and battery system. All the DES folks from planning through to installation and handover have been friendly, professional and helpful. I am amazed at how much energy is produced, even on cloudy days. I can recommend DES. We only gave 4 stars as we felt the engineer was not fully trained on the app that controls system etc and also the scaffolders should take a little more care when putting up scaffold .
Date of experience: April 29, 2024
Excellent service from start to finish. I would highly recommend this company for complete peace of mind and service.
Date of experience: April 24, 2024
The guys from DES really know what they are doing. The installation was quick and professional. The system is up and running and saving us on our electricity bills.
Date of experience: April 23, 2024
US
From the initial quote, through to the full installation of the Solar package, we felt totally comfortable with DES. Very well organised, every part of the process was fully explained, communication was excellent and dates and timescales were met. The team who managed the installation were very professional; once the quote had been accepted, a full survey was completed, DNO process organised and the installation guys had plenty of time to answer and support with questions we had. Highly recommended.
Date of experience: April 18, 2024
Excellent company with very good customer service. The fitter was very polite and cleaned up after himself.
Date of experience: April 16, 2024
US
All I can say if you want Solar panel and batteries do not hesitate using DES renewable energy Ltd all went so well started with Darren who designed system from start to finish the scaffolders great job installing and dismantling then came the solar panel installers the electrician George Jack plus Matt who sorted my CT clamp all where very friendly and helpful highly recommended definitely 5 stars
Date of experience: April 2, 2024
The panels and the battery and inverter where fitted very professionally everything was explained how to use it and what to expect Since the installation in late march this year I have seen a huge reduction in my electricity consumption and have a lot of excess to be sold back to the grid which will be another saving once I have the contract in place
Date of experience: April 2, 2024