From start to finish DES was very…
From start to finish DES was very informative and helpful and I who'd definitely recommend them.
DES Renewable Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate professional and service.
From start to finish DES was very informative and helpful and I who'd definitely recommend them.
Sales was great Oliver explained everything to us and any problems there is great customer service to solve any problems
All fitted on time and to a high standard. Came back to help me set up the apps and tariff. Very friendly and professional people. Very pleased.
DES Renewables arrived on time, the employees were very polite, the work extremely neatly done and the aftersales service excellent.
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US
Working with DES has been a very easy and very successful matter. In the build up to the installation, all my questions were answered with a clear sense of expertise and knowledge. There was also considerable patience as I pondered the decision over a number of months! Once the work began, it happened exactly as it was scheduled to, it took exactly the length of time stated and every single individual I dealt with was friendly and highly professional. DES have been an excellent company to deal with and I pass on my thanks to all.
Date of experience: September 21, 2024
Very professional approach through the whole process. From quote to survey to installation, all was very well managed, all queries responded to and a very pleasant installation team. All the equipment seems to be very good and for a competitive price.
Date of experience: September 17, 2024
US
A great company. We have had excellent advice and guidance on the installation of solar panels, batteries etc for our Church Centre. Excellent value for money and whole sy stem is working very well. They also advised on the installation of an EDDI system to allow the panels to feed power to the immersion heater.
Date of experience: September 16, 2024
The true test of how good a company is, is when things don't go according to plan. We had a very professional installation of our solar/battery project, which was preceded by great service from the sales and survey side, helping us to decide on the optimal configuration of our system. The scaffolders were very polite and efficient at put up and take down. The elctrician who installed the system was excellent and did a very neat job. After installation, there was an issue with the set up, meaning that things were not working properly, however, the technical team worked diligently to get it sorted out, even though it took another site visit and contact with the manufacturer to do so. All in all a very good service from a company I would definitely recommend.
Date of experience: August 11, 2024
US
DES Renewable Energy guided us through the various options, design and installation smoothly and efficiently. We did have a few post installation tweaks which were addressed promptly and with care. A very professional and easy to deal with company.
Date of experience: August 6, 2024
Just needed a bit of help and advice to re-pair my Zappi car charger with my charger hub. Jack couldn’t have been more helpful.
Date of experience: August 3, 2024
Excellent service from start to finish. Would highly recommend DES Renewable Energy if you are thinking about investing in solar technology. Excellent customer service and professional advice throughout. We had a system of 15 panels and 3 batteries, with the entire installation taking just two days to complete and scaffolding taken down within the week. Very pleased with our system, we are now generating our own solar power and are in the process of setting up to export the surplus we are producing. Thank you Darren, Alex, the solar installation team and to Joe, the electrician who was happy to site the batteries out of sight! and to all the behind the scenes office team.
Date of experience: July 28, 2024
a very helpful company who stood out from the rest with honest replies to my questions and good advice when I did not understand anything. all staff have been extremely helpful and I am glad that my research led me to order through DES
Date of experience: July 26, 2024
Friendly and knowledgeable staff.
Date of experience: July 14, 2024
13.07.2024 DES Services I recently used DES for my battery storage needs, and I am very pleased with their service. Here’s my experience: -The installation was quick and hassle-free. -They answered all my questions -They provided clear instructions on how to use the system. Overall, DES provided excellent service and a great product (battery is from GiveEnergy) Highly recommended!
Date of experience: July 13, 2024