Goods arrived on time and with a 10%…
Goods arrived on time and with a 10% discount for my next purchase, how good is that!!!!

10 months ago
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an (AI?) response stating that their system said the items had been delivered to m... See more
Over a year ago
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
Goods arrived on time and with a 10% discount for my next purchase, how good is that!!!!
Be aware that even though an item may show as in stock, and they take your order; I even paid for the faster shipping option; that means nothing. The item may well not be in stock and then they just sit on the order without telling you. It was only when I queried why the order was still pending and had not been dispatched that they admitted they had no stock and were hoping to acquire some in 3 weeks time! Terrible way to run a business. I've never known anything like it. They weren't even going to tell me about the delay! Get a better stock control system to reflect on your website and communicate better with your customers. Awful. Avoid.
Good product, delivery took a bit longer than I thought
Ordered a week ago, 1st class postage. Got an email to do this review, yet our order has not even turned up yet. Hopefully it'll show up soon.
Excellent prices and fast delivery
the product helps my wife to brush her teeth without the strong taste of peppermint which would normally burn her mouth
5stars all the way
Always had excellent helpful service from Dental Direct. Unflavoured toothpaste has been a godsend as my child gags with the smell of mint.
Great value and free postage
A fast, reliable and competitively priced site. Simple and transparent site with good deals available.
Put my order in came quick even phoned me to check what colour toothbrushes I wanted excellent customer service.
Another faultless purchase. Easy to order and prompt delivery. Recommended.
as always very quick and efficient
Brilliant. Excellent service well pleased with products
Excellent products. Great service.
Arrived on time and well packaged
I don't consider four days to be "Express" delivery,( at a premium price) !!!
Dental Direct delivered when they said they would I have never had a problem.good job 👍👍👍👍👍
Easy ordering and fast delivery
Good and quick service
Based on analysis of 51 reviews rated 1-2 stars for Dental Direct
“I have proof of delivery”
“) response stating that their system said the items had been delivered to me, which is obviously not what I had aske...”
“Scam Site – Avoid”
“Appalling customer service”
“Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them”
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Dental Direct is an online retailer specializing in a wide range of oral care products, including toothbrushes, toothpaste, and dental hygiene accessories. The company focuses on providing clinically proven solutions tailored for various dental needs, such as sensitive teeth, gum care, and orthodontics. By offering high-quality products from reputable brands, Dental Direct aims to help customers achieve optimal oral health. Targeting consumers in the UK, Dental Direct provides fast delivery services with free shipping on orders over £30. The website features a user-friendly interface that allows customers to easily browse and purchase essential dental products. With a commitment to customer satisfaction and secure payment options, Dental Direct serves as a reliable source for those seeking effective oral care solutions.
Dental Direct generally receives high praise for its excellent service and quick delivery, with many customers highlighting the ease of navigating the website and the wide range of well-priced products. Reviewers appreciate the promptness in handling orders, often receiving their items faster than expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing issues such as receiving out-of-stock notifications after placing orders and difficulties in obtaining refunds for returned items. A few reviews express frustration over unresponsive customer service and counterfeit products. Despite these concerns, the majority of feedback remains positive, emphasizing the reliability and quality of the products offered.
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