DE
Dental Direct
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Took order with faster delivery option even though they had no stock. Didn't tell me it would be 3 weeks wait for product until I chased them.
Be aware that even though an item may show as in stock, and they take your order; I even paid for the faster shipping option; that means nothing. The item may well not be in stock and then they just sit on the order without telling you. It was only when I queried why the order was still pending and had not been dispatched that they admitted they had no stock and were hoping to acquire some in 3 weeks time! Terrible way to run a business. I've never known anything like it. They weren't even going to tell me about the delay! Get a better stock control system to reflect on your website and communicate better with your customers. Awful. Avoid.