My order never arrived
My order never arrived. Still waiting....

10 months ago
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an (AI?) response stating that their system said the items had been delivered to m... See more
Over a year ago
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
My order never arrived. Still waiting....
Ordering was fine but I have not received the toothpaste.....six days later
Fantastic products and seller!! Fast delivery and well packaged. Would highly recommend this company for any dental products. Very good quality and authentic. Will buy from them again.
Dental Direct I found to be trustworthy and delivery fast ,and the product of secure for dentures is perfect ,I can honestly say they stick like glue and your dentures stay secure and in place ,I can eat anything without the dentures moving,Thank you .
Products arrived punctually, were as described and competitively priced.
Good price and arrived when they said . Will use again when I need more supplies
Ordered 2 tubes of toothpaste for my daughter, she doesn’t do flavour! On back order for over a month!! I did receive an email advising me but doesn’t really help much, why have it available on the website if not in stock?
Excellent product, timely delivery.
Fast delivery. Good prices.
Excellent product also same for service and delivery👍
Quick service and excellent toothbrushes. Have been using the same brand for many years!
Everything arrived promptly and in good condition
Excellent, easy to use, doesn't take much time, use every day .
prompt, efficient service.website easy to use
Excellent and prompt service and delivery. Very happy with this purchase and will do so again.
Excellent product and the service and delivery were first class thanks again
Good price, free delivery
Excellent fast delivery. Thank you
No worries about dealing with these people
All arrived as described and well packaged. Excellent value. Fair prices.
Based on analysis of 51 reviews rated 1-2 stars for Dental Direct
“I have proof of delivery”
“) response stating that their system said the items had been delivered to me, which is obviously not what I had aske...”
“Scam Site – Avoid”
“Appalling customer service”
“Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them”
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Dental Direct is an online retailer specializing in a wide range of oral care products, including toothbrushes, toothpaste, and dental hygiene accessories. The company focuses on providing clinically proven solutions tailored for various dental needs, such as sensitive teeth, gum care, and orthodontics. By offering high-quality products from reputable brands, Dental Direct aims to help customers achieve optimal oral health. Targeting consumers in the UK, Dental Direct provides fast delivery services with free shipping on orders over £30. The website features a user-friendly interface that allows customers to easily browse and purchase essential dental products. With a commitment to customer satisfaction and secure payment options, Dental Direct serves as a reliable source for those seeking effective oral care solutions.
Dental Direct generally receives high praise for its excellent service and quick delivery, with many customers highlighting the ease of navigating the website and the wide range of well-priced products. Reviewers appreciate the promptness in handling orders, often receiving their items faster than expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing issues such as receiving out-of-stock notifications after placing orders and difficulties in obtaining refunds for returned items. A few reviews express frustration over unresponsive customer service and counterfeit products. Despite these concerns, the majority of feedback remains positive, emphasizing the reliability and quality of the products offered.
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