Good selection of products at a very…
Good selection of products at a very good price ,also with a good delivery cost

10 months ago
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an (AI?) response stating that their system said the items had been delivered to m... See more
Over a year ago
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
Good selection of products at a very good price ,also with a good delivery cost
Speedy arrival! Very happy with all my products. Thank you.
I’ve given this review because it’s been nearly 2 weeks and I havnt received my toothpaste that I ordered.
Quality products at an acceptable price, delivered promptly.
Very prompt service - thanks
Goods arrived quickly and were as advertised. Very good.
I only wanted 100 and 200 came. I wanted blue and purple came.
The product requested was supplied in correct order and on time.
Great price - love the product and good delivery
I wouldn’t recommend - this company does not go out of their way whatsoever to help you. They also allow ordering of products when they don’t have it in stock then don’t offer you a refund when they can’t get hold of it, zero rating from us. Still have our money - no order, lazy responses.
Not received order yet
Item ordered not in stock (although the site said it was). Still no delivery & a suggested alternative not suitable at all.
good services
easy , qucik, got what i needed
Good quality products. Frequent updates on order despatch and delivery. Great customer service.
Quick service
Keeps them nice and tight in the mouth
Very prompt service of dental products not readily available elsewhere
I have been using Dental Direct for years now. They have never let me down. I find their prices very reasonable and they are a friendly bunch too, should you ever need to call them. Would highly recommend.
Great service arrived swiftly I unfortunately ordered wrong item but customer service was helpful and sorted a return and reorder
Based on analysis of 51 reviews rated 1-2 stars for Dental Direct
“I have proof of delivery”
“) response stating that their system said the items had been delivered to me, which is obviously not what I had aske...”
“Scam Site – Avoid”
“Appalling customer service”
“Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them”
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Dental Direct is an online retailer specializing in a wide range of oral care products, including toothbrushes, toothpaste, and dental hygiene accessories. The company focuses on providing clinically proven solutions tailored for various dental needs, such as sensitive teeth, gum care, and orthodontics. By offering high-quality products from reputable brands, Dental Direct aims to help customers achieve optimal oral health. Targeting consumers in the UK, Dental Direct provides fast delivery services with free shipping on orders over £30. The website features a user-friendly interface that allows customers to easily browse and purchase essential dental products. With a commitment to customer satisfaction and secure payment options, Dental Direct serves as a reliable source for those seeking effective oral care solutions.
Dental Direct generally receives high praise for its excellent service and quick delivery, with many customers highlighting the ease of navigating the website and the wide range of well-priced products. Reviewers appreciate the promptness in handling orders, often receiving their items faster than expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing issues such as receiving out-of-stock notifications after placing orders and difficulties in obtaining refunds for returned items. A few reviews express frustration over unresponsive customer service and counterfeit products. Despite these concerns, the majority of feedback remains positive, emphasizing the reliability and quality of the products offered.
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