Great place to shop
Great to be able to buy the things i need, without chasing all over the place trying to find them. Great service quick delivery. No hassle. Love it

10 months ago
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an (AI?) response stating that their system said the items had been delivered to m... See more
Over a year ago
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
Great to be able to buy the things i need, without chasing all over the place trying to find them. Great service quick delivery. No hassle. Love it
Small muddle up on discount notice which I see has been clarified on my latest bill. Have been using Dental Direct for a few years. Excellent service and products. Was delighted that a discount was still given although I had misunderstood . Thank You. Would highly recommend.
An efficient firm to deal with.
Ordering is easy and my Tepe brushes always arrive within a few days.
Have the dental products I need at a fair price. Easy to deliver and quick delivery
Have purchased from Dental Direct several times and never had a problem. Very good service at competitive prices.
Easy to order, good value for money, fast delivery
Very good service!
Received exactly what I ordered promptly.
Excellent service. Very quick. Will use again
Quick, easy, no problem. Will buy again.
Great product, very prompt delivery.
Great product. Swiftly delivered
Arrived by second class post about 5 days after ordering.Goods appear as described.Tracking details went to Spam and not to inbox but were picked up.
Easy to order and delivery to home within 72 hours.
Item arrived on schedule so my wife is happy with that
A good product, my favourite toothpaste. Excellent service. I'm always very pleased with both service and goods thank you
Good value and prompt
I have used dental direct several times. On a couple of occasions and would award 4/5 stars other than ther have been glitches at the purchasing stage. O none occasion it ended up not being possible to complete an online transaction. On this occasion the transaction would not complete. Unfortunately I presumed it had so didn't know for a couple of days that I hadn't actually completed a purchase.
The cost of postage was more than the actual cost to the company and I have an excessive number of emails following a simple transaction
Based on analysis of 51 reviews rated 1-2 stars for Dental Direct
“I have proof of delivery”
“) response stating that their system said the items had been delivered to me, which is obviously not what I had aske...”
“Scam Site – Avoid”
“Appalling customer service”
“Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them”
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Dental Direct is an online retailer specializing in a wide range of oral care products, including toothbrushes, toothpaste, and dental hygiene accessories. The company focuses on providing clinically proven solutions tailored for various dental needs, such as sensitive teeth, gum care, and orthodontics. By offering high-quality products from reputable brands, Dental Direct aims to help customers achieve optimal oral health. Targeting consumers in the UK, Dental Direct provides fast delivery services with free shipping on orders over £30. The website features a user-friendly interface that allows customers to easily browse and purchase essential dental products. With a commitment to customer satisfaction and secure payment options, Dental Direct serves as a reliable source for those seeking effective oral care solutions.
Dental Direct generally receives high praise for its excellent service and quick delivery, with many customers highlighting the ease of navigating the website and the wide range of well-priced products. Reviewers appreciate the promptness in handling orders, often receiving their items faster than expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing issues such as receiving out-of-stock notifications after placing orders and difficulties in obtaining refunds for returned items. A few reviews express frustration over unresponsive customer service and counterfeit products. Despite these concerns, the majority of feedback remains positive, emphasizing the reliability and quality of the products offered.
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