0 months ago
Tushar was really patient and helpful. He explained everything to me in a way that made sense. Really good customer service.
0 months ago
Samiksha was great with identifying and acting on the WiFi not working issue. Brilliant person she is. Thanks for your kind assistance.
0 months ago
Actually 1 of the best and most helpful customer service phone call I have had … very polite, patient, helpful, friendly, understandable vocally, and helpful and kind. Made it so simple and unstressfu... See more
0 months ago
Contacted Live Support for information on upgrading my line and/or getting a better price, Arshad was very helpful and hopefully has resolved my issue. Very little or no delay in being transferred, w... See more
Tushar was really patient and helpful. He explained everything to me in a way that made sense. Really good customer service.
Samiksha was great with identifying and acting on the WiFi not working issue. Brilliant person she is. Thanks for your kind assistance.
Actually 1 of the best and most helpful customer service phone call I have had … very polite, patient, helpful, friendly, understandable vocally, and helpful and kind. Made it so simple and unstressful it was a pleasure and he very quickly resolved the problem . He’s an asset to ur company . Knows his job and does it fluently.. gold buzzer . Thank u vipul x
Contacted Live Support for information on upgrading my line and/or getting a better price, Arshad was very helpful and hopefully has resolved my issue. Very little or no delay in being transferred, which is always appreciated.
Phone up for a better deal on my current package TUSHAR was more than helpful. Been with them for years with no problems.
Called through to cuckoo got through to SAM who was very helpful he was quick to solve our problems and explained everything very clearly excellent customer service
Be having problems with my internet for a while. Samiksha was very helpful with everything. Took time to explain everything to me and was a very great help. 🙂
Wifi wasn't working at all. I called and AnuragM walked very clearly through the necessary steps and fixed it within 10 minutes. Very helpful
Spoke with Arshad via live chat; he was very helpful and efficient. thanks again Arshad
Ricky as my tech support person today was very polite, calm, knowledgeable and was able to clearly articulate what needed to be done, provided fantastic support and I would 100% recommend. Thank you Ricky
Anurag, thank you so much for your help in resolving my issue with the Wi-Fi. I really appreciate your support!
Excellent customer service
Very nice and polite although he couldn't help me with my issues
Samiksha was very helpful with information about an outage we are experiencing with the service.
Plain and simply explained and made it clear so I understood everything
experience was great Ben G Ricky R
Spoke to Arshad in customer care. Super helpful. Confirmed there was a wider network problem in my area which should be resolved asap. At least I don’t need to worry that it’s my equipment or line. Thank you Arshad 🙂
I spoke to Sam and he was great! He really reassured me and gave me all the information I needed in a lovely manner. Thank you!
Great service today from KJ, thank you
Great assistance from Arshad.
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Cuckoo Broadband is a telecommunications company that specializes in providing full fibre broadband services designed to meet the demands of modern digital lifestyles. With a focus on delivering high-speed internet, Cuckoo Broadband caters to a diverse customer base, including households and professionals engaged in streaming, gaming, and remote work. The company emphasizes a straightforward and user-friendly approach, enabling customers to switch their broadband service with minimal hassle. Cuckoo Broadband employs advanced fibre optic technology to ensure fast and reliable connections, offering significantly improved download and upload speeds. Their services are structured to enhance the online experience, making it suitable for activities that require stable and high bandwidth. By prioritizing transparent pricing and customer service, Cuckoo Broadband aims to provide a fair and efficient alternative in the broadband market.
Cuckoo Broadband receives overwhelmingly positive feedback, with customers frequently praising the helpfulness and professionalism of the staff. Reviewers highlight the exceptional customer service provided by representatives like Tushar, Samiksha, and Arshad, who are noted for their patience and clear communication when resolving issues. Many consumers express gratitude for the quick and effective support they received, especially when dealing with internet connectivity problems. However, a few reviews mention frustrations related to experiencing outages or being without internet service, indicating that while the customer service is commendable, there are occasional service disruptions. Overall, Cuckoo Broadband is recognized for its excellent support, making it a reliable choice for telecommunications.
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