Crystal Travel Reviews

Thank you Freddie Smith for the wonderful, quick and easy service. Appreciate all the help! A trusted company to book airline tickets with (as always).

Sandy was extremely helpful and professional, and got me a great deal for flights. Definitely recommend.

Exactly what I want this man Name is Smith he done good job

Jose Wilson is just exceptionally excellent. Jose helped me to solve my query he is just wonderful,very helpful and professional. Jose deserve a bonus. Great Team Crystal Travel will recommend to friends and relatives to Crystal Travel. 5***** Team Crystal.

Great service thankyou so much! Aron

Dear [Airline/Customer Service Team], I recently received a call from Carlos Silva regarding my flight booking, and I wanted to take a moment to share my appreciation for his outstanding service. Carlos was extremely professional, courteous, and helpful during our conversation. I truly enjoyed speaking with him, and his assistance made the process seamless and pleasant. It’s rare to encounter customer service representatives like Carlos who go above and beyond to ensure a positive experience. Please extend my sincere thanks to him—his dedication reflects highly on your team. Thank you again for having such excellent staff, and I hope Carlos receives the recognition he deserves. Best regards, [shahid ]

I had a great experience booking my tickets through Crystal Travel. The process was smooth and efficient, and Carolina Diaz was especially helpful—professional, friendly, and attentive to every detail. Highly recommended!

Ronald served me today, he was patient and was continuously in a great mood. Amazing service .

Sergio from crystal travel- excellent customer service

Had an excellent service from Shirley Smith. She was very helpful, very patient & efficient in dealing with my enquiries regarding my flight. I have always travelled with Crystal Travels because of their excellent service. Shirley delivered just that..excellence, efficiency & patience the whole time. I give a 5-star to Shirley, & to Crystal Travels!

James is very accommodating and very helpful to customer

Ana has been very helpful and make sure find the cheapest flights to Manila.

Aron Smith was most patient with me due my circumstances

Great customer service. I have been booking flights with Crystal Travel since the last few years. Staff is very helpful and friendly. The staff member named Derek has helped me today. He has got good customer service skills. Great work!

Anna was very helpful in guiding us well with her professionalism throughout the ticket booking process from UK to Nepal. She was polite, patient with all our queries and made sure that we understood very clearly about relevant flight details. We highly recommend Crystal Travel Agency to others too. Thank you Anna for your excellent customer service!! It made us easier to decide. In short, we are happy customers!

I would like to thanks for very professional help specially Mrs Freya Donovan Thanks with all help

Everytime I have used crystal Travel the service has been par excellence . Frank has always helped me and he is attentive, understands your needs and goes above and beyond his role. I once travelled for a bereavement in the family and without me mentioning he realised that and not only sorted my tickets but also checked me in and sent me a check List of all that I needed to complete at the airport. Thank you Frank

Alfred was very helpful at checking us in and assisted very well.

Aron was very clear, firm, & professional Friendly approach

Aaron Smith really was helpful.He is go-getter.Staright forward guy.This is my third time of using Crystal Travel.