Crystal Travel Reviews

Aron is exceptionally impressive and highly professional. He consistently goes above and beyond to assist customers in finding the right price that meets their needs. Thank you very much. Christopher Sideso

Arbaz was incredibly helpful in assisting with changing the tickets . He took the time to make sure everything was handled smoothly and provided excellent service throughout the process .

Alfred was very friendly and knowledgeable resolve my issue in professional way very satisfied.

Crystal Travel always give fantastic customer service. Today I was glad Freya was able to solve my problem straightaway. I recommend chose Crystal Travel for future bookings as well.

Shirley Smith was extremely professional and very thorough in her approach to booking our daughter’s flights home from Australia to the UK. I would highly recommend using her again as she has a lot of patience too when sourcing the flights. Best regards Helen Daniel

Good experience much thanks to Darek

Excellent communication with Carolina Diaz and very helpful

Christy handled a schedule change to our flights to USA very well . We did not want to arrive at our final destination late in the day . With Christy 's help we have transferred to an alternative flight and booked seats . This is the first time we have booked with Crystal travel and will use them again.

Ana Swift listened to my key travel requirements and worked hard to find me the best deal.

The staff members are extremely friendly and their service is 10 out of 10, I know that if need help I know my needs will be satisfied and I do have to say a worker named Ronald is an incredible manager he is very helpful and friendly.

I have been using crystall travels for few years. I had very good service with the staff & also happy with carolina Diaz who helped me today with my query of my bookings. I am always happy with Crystal travell.

Freya was extremely helpful and lovely x

Crystal Travel is fraudulent — avoid at all cost I made the mistake of booking with them after a sales agent called me within minutes of visiting their website. She falsely promised a fully flexible BusinessFlex ticket with no cancellation charges, in line with the airline’s policy. When I tried to cancel, they demanded £500 per ticket — despite the airline clearly stating no fees apply to my fare type. Their excuse? “It’s a complex algorithm.” Complete nonsense. They’re counting on customers not verifying the truth. To make things worse, they block access to your booking on the airline’s site, trapping you in their system. They’re not cheaper, not transparent, and their practices are deliberately misleading. This is a scam disguised as a travel agency. Stay far away.

Aron Smith extremely helpful

best service by the aron

Always patient and efficient. Recommended.

My husband travels extensively, and has been using Crystal Travel for long haul trips. I was looking for a flight to Nairobi 🇰🇪, and December is a very peak season. Ron was very helpful and found me a reasonably priced business class ticket for travel at Christmas - they matched a price that I saw on Skyscanner (which disappeared very quickly). I was also pleased to hear that you can pay in installments. I am looking forward to booking future travels with you. Thank you Ron, thank you Crystal Travel

Harris McCoy was excellent in helping me, he had over taken from a previous colleague who had been helping me and he made the transition very seamless and provided to all my needs. Credit to your business.

Harris of crystal travel gives an honest impartial recommendations to your travel iteinary; we have used him for several of our booking and he has always found the right flights without compromising the service which the airlines offers together with value for money deals . It may not be the cheapest deal offered but a middle ground is sought . Highly recommended

I dealt with Harris who was very knowledgeable efficient and patient many thanks for your service.