Crystal Travel Reviews

Caroline Diaz has taken care of me on my booking with Air china well and I thank her for her support.

excellent help from Aronat Crystal Travel

friendly agents and great service made the experience even better

It was very easy to communicate with your representative Jia. She was exceptional in her explanation about the flights and procedures. Very patient with me to explain everything. It is not easy at times to navigate around cell phones and having a very polite pleasing lady like Jia to help you along is very nice. Jia without a doubt really helped me to book my flight for myself and my wife. Finding a web site you can trust can be daunting but I felt at ease with Crystal Travel. Thank you Crystal Travel and Jia.

I have been looking for a return flight from UK to the Phil with search engines and found Crystal Travel to have one of the cheapest flight offer. Just an advise from previous experiences, even if your search engine redirects you to the website to book the flight, it's best to still confirm the flight you choose by calling them to prevent any hassles or inconveniences you might encounter. Thanks to Joy Wilson. He patiently guided me through my booking. In the end, the flights I was trying to book got more expensive as we were still deciding if we can still find alternatives. With Joy's help, he got us discounted price. To Mr. Joy Wilson, thank you for your assistance, for sounding calm and for accommodating our needs and these were at least met.

Big THANKS Mr Ruben excellent customer service by you. You solved my seats issue within one of my call . You called back within one as promised . Issue solved to my satisfaction. Once again I thank you. Definitely 5 stars for you Mr Ruben.Happy all way to PAKISTAN.

Clear and quick communication by Sid

Responsive and thoughtful service. The customer service provided by Ruben was excellent. He called to enquire about my wife's wheelchair requirements and then to confirm it had been done. I was impressed by his diligence and care.

Aron was very helpful I will definitely refer him to friends and family

The agent derek was very helpful and also received a very good deal, would recommend them, also will book flights with them again.

The patience of Aron in service is commendable. He was very patient with me to get the right ticket for me at the right price.

Derek was fantastic. He went above and beyond to address all my questions and made my experience truly enjoyable. I will definitely be booking with Crystal Travel again.

Thanks Aron for you help. Your patience is appreciated. It was not a daunting experience. All thanks to you. For also been respectful. Thanks

Good customer service , he gave me options and he also listened to what I was saying He work very hard to convince me ,his patience make me happy

The best ever I received from Jia Harper Crystal Travel.She’s very helpful and accommodating. Looking forward to have another business soon.Thanks A lot😊

Your agent .taken good care of my needs and answered all my question in a friendly way. Good customer care next time i will go through crystal travel excellentservice.thanks to Aron.

Ronald was very helpful in finding the flights I want.

Excellent service from Alfred. Five stars ⭐️

Sonny dealt with me excellently,and I got the flight I wanted

Good people handling a difficult competitive job