Crystal Travel Reviews

Very smooth and easy transaction with Freya Donovan.

Freya very good service online

The staff member ‘Joy’ was a delight to work with over booking my flights. This is Joy Wilson. I can’t praise him enough for his helpful attitude.

Aron was so helpful. I really appreciated his help and care. I would definitely come back to Crystal Travel. Thanks so much for all of your help.

Everything was great

Amazing company, no problem with booking ticket. Annie was great with my booking.

I been booking my flight 4th year with Crystal travel and James Smith is a wonderful person, very helpful and informative. I never had any problems with my booking, always been good experience. Thank you James all your support and help 🙏

Excellent customer service from Freya Donovan booking our flights to California

Excellent service again very helpful very knowledgeable very friendly

Very good customer service Especially Alfred shaw and walter pearson

I had a great experience working with Ronald. Communication was clear and professional from start to finish. He was very patient, took the time to understand what I needed, and never made me feel rushed in making my decisions. I appreciated being given several options that suited my preferences and budget. Most importantly, he really listened, which made the whole process smooth and stress-free. Highly recommended!

Thank you Sergio from Crystal Travel company. I traveled London to Delhi with my return tickets. Me and my friends travelling dates was different but Sergio helped a lot to get on date tickets with reasonable price. Flight was good and comfortable. Use t His company services. Thanks once again Sergio

Ricky called me having seen I was struggling, he took over from a grumpy old man (me!) who was making a booking for a trip that was a necessity rather than pleasure so my heart was not in it, I was disillusioned with the constant changing of prices and availability day to day. Ricky was patient, professional and above all, understanding and friendly, we got it sorted and I was happy with the outcome, he must be good because I had to to up my budget by £700 and was reasonably happy to do this on his advice but it was not a hard sell.

I was completely satisfied and impressed with Carolina Diaz how she responded to my request regarding our ticket.From Aaron to Carolina both of them from Crystal travel,now I’m waiting for our flight in July2025.I’d definitely recommend Crystal Travel and ask for Carolina.

The most important thing for me was that as I was spending what for me was a lot of money I needed someone who would ask what was important for me and would be patient as I made my decision and the Crystal Travel sales consultant was very patient and spent a lot of time finding me a flight that would suit my needs. I am very happy with the service provided and will recommend Crystal Travel to friends.

I'm very pleased with my experienced with Crystal travel especially their Agent Annie was very helpful and always there to give you a helping hand on booking of your flights. Highly recommended.

Jia Harper is an absolute gem of a travel agent! From start to finish, she made the process of booking our family's plane tickets seamless and stress-free. Her professionalism and expertise were evident and she got us the best flights to suit our needs. She was very patient and her friendliness made the experience enjoyable!

My very first time booking with Crystal Travel - I just want to praise how helpful and patient Claire was, highly recommend her and it being my first time, she even game me a great deal! Very helpful with ensuring I get my specific flight schedule and honestly so kind.

Jerry is very helpful in finding us a flight within our budget…again he did not disappoint us…I can’t remember how many flights I booked in Crystal Travel and Jerry is always accommodating. Very superb service and can recommend to friends…Again Thank you Jerry

Mr Jerry was a real gentleman, he handled my booking so professionally, he was so polite and friendly and very fast, my booking didn't take longer time, I recommend Crystal travel, thank you Mr Jerry