Sam Ferik
1 reviews•New Reviewer
about 1 year ago
Sharon was so insightful and kind and…
Shavon was so insightful and kind and understanding. Thank you so much
Helpful?
TrustScore
4.7
Excellent
55
1
0
0
4
60 reviews in total
Over a year ago
The person I spoke to was absolutely patient, well informed and explained everything in full detail and guided me through every single step. She was fantastic.
Over a year ago
The customer service rep was outstanding!her name is Macky Manolo.she was very pleasant and knew everything .
Over a year ago
Shaneka was my rep. So helpful and informative. She is pursuing 2 different disputes. She listened to my story patiently and was able to find solutions. Would love to get her again if and when I need... See more
Over a year ago
Devon from customer service was excellent, answered all my questions, very polite and knowledgeable
Shavon was so insightful and kind and understanding. Thank you so much
It experience was great they really helped me and spoke to Abby and she was great help
Excellent Customer Service and Very Knowledgeable Team
Kim one was very professional and assured me she could help with my credit issue
they were able to do more for me than chat gpt predicted! incredible and thank you so much.
Ms.Jezzile was professional, polite and beyond helpful. She took her time with me in a very stressful situation I knew when we were finished she had truly taken care of me. Promote!!!
The agent was kind pleasant to deal with and knowledgeable. However, I was sold a product that I did not want nor need. I have canceled that subscription by sending you a letter in three days and all I ask for was how to remove a freeze on my account and I was so the product then I cannot afford.
Nadia is a GEM! She has the patience of a saint. I am an older woman who is technically challenged sometimes and she talked me through everything!!
Devuhn Green is what made me have an excellent experience. he took his time to answer all my question, he made sure that I fully understand what was explain to me, and he offer resources on how to increase my credit. Thank you.
Thank you Terrance for helping me out today. You really been a great help
The young lady was very knowledgeable, patient & helpful in guiding me through every step to complete my inquiries.
Very helpful and accomplished what was needed.
Great customer service which seems to be rare these days.
Excellent Customer Service a lil Pricey
I was told the cost would be $79 down and &120 on the 24th of September to repair my credit. I repeatedly ask if this was the total charge. I was repeatedly told yes.After I signed the contract and my credit card charged. She read me a disclaimer stating it would be $99 monthly😝I stated this is not what I was told nor agreed to and told her to cancel immediately. Also she charged my credit card $79 twice?? I think they prey on individuals who are vulnerable and want their credit fixed. Short of a scam. Be weary! I will report them to BBB and Attorney General. Will also write reviews on every social media page I can find.
Zania was very helpful and understanding. Friendly personality and professional. Thanks
He was very patient, knowledgeable, and professional.
Very Helpful
she was great and very lovable person I can’t remember her name. because I’m doing it later I didn’t do it right away, but she was a great person. And I appreciate her.
Like the fact that she knew her stuff meaning information n very patient
Based on analysis of 4 reviews rated 1-2 stars for Credit Clerk
“The agent was kind pleasant to deal with and knowledgeable”
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Credit Clerk is a credit improvement service that assists individuals in enhancing their credit scores to secure better loan approvals and more favorable terms. The company focuses on helping customers who struggle with poor credit, which may hinder their ability to obtain loans for significant purchases such as homes, cars, or credit cards. By identifying and disputing errors in credit reports, Credit Clerk aims to improve clients' credit standings. The company provides a straightforward three-step process: customers initiate contact, Credit Clerk addresses inaccuracies in their reports, and ultimately, clients achieve better approval odds for loans. With a commitment to assisting those facing credit challenges, Credit Clerk serves a diverse clientele seeking financial solutions.
Credit Clerk receives overwhelmingly positive feedback for its customer service, with many reviewers praising the helpfulness, patience, and professionalism of the staff. Consumers frequently mention specific representatives, such as Shaneka, Zania, and Devon, who provide thorough explanations and support throughout the credit dispute process. Reviewers appreciate the detailed guidance they receive, which helps them navigate complex issues related to their credit. However, a few customers express frustration, noting that their banks flagged Credit Clerk as a potential fraud risk, leading to confusion and misinformation about the services offered. Despite these isolated complaints, the majority of experiences highlight a strong commitment to customer satisfaction. Overall, Credit Clerk is viewed positively, with a high level of service that stands out to most users.
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