Covers Timber & Builders Merchants Reviews

Great service and good price, thanks to the team at Lewes.

Great price and super fast delivery.

a great price and very helpful staff

I haven’t even had my wood yet and you are asking for a review!! I thought I had ordered it in plenty of time to get it before the bank hol weekend but so far not heard à dicky bird. The website said I would be contacted by my local depot to arrange delivery but evidence of any attempts to contact me yet. All in all very disappointing

Website was easy to navigate, ordering was straightforward with clear information on the products. Website stated estimated delivery 3 days. Placed the order on a weekend, Monday received am email stating delivery day was Wednesday, unfortunately the driver ran out of time for Wednesday and I was informed the delivery would now be the next day which was fine, the driver was friendly and helpful and placed it where I wanted it to go. I ordered it earlier as this sometimes can happen. What I really liked was the contract/communication from Covers which kept me informed. Overall I was very impressed with the company and will definitely be using them again.

Brilliant service and super speedy delivery of quality building materials. So grateful to know that we can rely on Covers when planning our projects. Everyone is so helpful.

Good kit as always , fair price , when delivery was light. Drive came back on good Friday morning with the missed off part of the load, that was going the extra mile and gave me the full weekend to complete the project

I ordered an extra large bag of topsoil online and this was easy to do. I was contacted shortly after by a member of staff to arrange a delivery day at my convenience. On the morning the driver called me about precise timing and arrived shortly after in a large lorry with a lifting device and dropped it carefully in our driveway. It was all so efficient, everyone helpful and polite, it couldn’t have been easier. The topsoil is great quality, very happy

Great prices good communication and prompt delivery Driver really did his upmost to help and ensure everything was ok They really COVERS all my needs :)

Every thing was smooth sailing from ordering to timely delivery. With 15% discount offered Timbers came comparatively cheaper too. Regrettably some logs have long cracks perhaps of natural cause.

Excellent and speedy service. Ordered yesterday and arrived today. Carlton the delivery driver was great and positioned the bulk bags in exactly the perfect position on my driveway.

Really great experience. Delivery was smooth and driver so friendly and helpful.

Good customer service. it would be helpful to know if goods could be delivered to a local branch. This would prevent people travelling to branches well outside of the area.

Very easy to click and collect

Part of order was incorrect wrong size sent.

Excellent service. Delivered on time. Helpfully on phone. Will always use Covers from now on

Had 2 visits in one day and dealt with the 3 same people, young lady at the counter, a young gentleman who selected and brought my timber tko my car and a security gentleman, all of whom were friendly professional and very helpful, very pleasant visit and cheaper prices as well

Great value and great staff.