Cosori Reviews

Been using their services for over a year now. Reliable delivery schedules and good product quality. Their invoicing system is straightforward too.

Had an issue with my air fryer and their customer service was incredibly helpful. They responded quickly to my email and walked me through troubleshooting steps. When that didn't work, they sent a replacement part at no charge. Really impressed with how they handle customer concerns.

Initially great service when setting up our commercial account, but follow-up support has been lacking. Had to chase them multiple times for order updates. The products are good but the service consistency needs work.

Had a shipping mix-up that initially frustrated me, but their customer service team went above and beyond to make it right. They expedited the correct order and provided a discount on our next purchase. This is how you turn a negative into a positive!

The warranty coverage is good, but the initial response time was slower than expected. Once they got back to me, the service representative was knowledgeable and helpful. Would have been 5 stars if the response was faster.

The technical team provided excellent guidance for our commercial kitchen setup. They were patient with our questions and provided detailed documentation. Only minor issue was scheduling took longer than expected due to high demand.

The technical support resolved my warranty claim efficiently, though it took a few back-and-forth emails to get all the details sorted. The replacement process was smooth once we got everything clarified.

Service is adequate but nothing exceptional. They handle basic requests well enough, but don't expect anything beyond standard support. Pricing is fair for what you get.

Their consultation service really helped us choose the right equipment for our needs. The representative understood our business requirements and made thoughtful recommendations.

We've been working with Cosori for our restaurant supply needs and they've been reliable partners. Good product availability and their account management team is responsive to our changing needs.

Their business services team helped us set up bulk ordering for our office kitchen appliances. Professional throughout the process and competitive pricing.

Good service quality when you can reach them, but response times to emails and calls could be better. The actual help provided is thorough and professional though. Would recommend if you're not in a rush.