Co-op Live has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about expensive and customer service.
Dreadful experience at Stevie Wonder concert on 5/7/25, queued over an hour to get in, only just caught the start of the show-many didn't. Overpriced drinks and food. No legroom, packed too tightly in, very cramped and uncomfortable. Will never return!!
Arrived by car. Parking in pre booked blue area all straightforward. Queue to get in moved fast took about 10 minutes to get in so quick. We arrived fie 6.30 even though Stevie not on stage until 8pm. Plenty of space inside and hardly any queues at bars. Drinks price way too much £9 a pint. Good view of stage in block 112. Excellent concert. On leaving massive queue for ladies toilets. 20 mins to get out of car park. Gridlocked traffic all the to M62 took 1 hour to go 4 miles. Probably would not return. A few years ago my daughter could not get a tram so missed train back to Liverpool so had to pay for a taxi.
Went to see Stevie Wonder who was fantastic the coop however was not will never return. Stairs to seats were dark and steep leg room was tight. No escape route when at the top area. Screen way to small lighting was useless sound was good thanks to Stevie. Price not your every day shop £3.50 can of water disgusting food or the lack of it. No thank you. Staff were nice Stevie amazing venue rubbish come on at the prices charged we surely can do better.
Money making machine!! We were there at Stevie Wonder’s concert yesterday. The show was great. However, there was no public transport at 11 pm, no trams or buses. People were asked to walk all the way into the Manchester which took more then one hour!!
No description available yet.
Website
cooplive.com100 total • Write a review
Absolutely ridiculous prices on food and drinks and once the show has finished ushered out like cattle
Date of experience: March 21, 2025
Went to see Teddy Swims tonight. Awful sound. Drowned out vocals. Far to loud and distorted. Totally unenjoyable. Section D row 21. A sound engineer needs to sit there. I'm sure Teddy will be disappointed.
Date of experience: March 17, 2025
My friend and I attended Teddy Swims this evening and I have to say the experience was second to none. I had emailed the arena after going through major surgery very recently which was for a Spinal cord Stimulator which has a charger and remote control. This stops me from going through any sort of body scanner. We were emailed back to go to Gate B. We arrived and I explained that I could not be scanned and was carrying equipment as well as a specific card for security. A female security was called for and she searched me. We then went through doors and were unsure about where to go, however a very nice security guard spoke to us and went and got a host for us. I really don’t remember her name , but she guided us to fan base. She was so supportive . At fan base they were amazing and we were able to get seats as I had originally bought standing before my surgery. Honestly I can not thank the Co Op Live enough. Thank you
Date of experience: March 17, 2025
US
Twice now I have been the this venue and won’t be returning. Both times absolutely horrendous. The queuing to get in for seated tickets was awful we was queuing for about an hour onto a street outside the arena. The queueing for standing was also awful people had been camping out since the early hours of the morning queueing so when you turn up on time you are joining massive long queues and it takes them ages to let you into the building. The drinks are vile and overpriced. No staff member seems to know what there doing. The standing floor was absolutely boiling, and tbh quite dangerous. They let far to many people into the standing area so you are all squished and people around you getting irritated pushing a shoving. When you leave the arena is absolute chaos, 20,000 people leaving at once and trying to find your pre booked taxi and having to walk a million miles to the pick up points and then traffic coming out is horrendous so it takes you longer to get home. The venue is just very chaotic and just not a nice experience. I will not be booking to come here again I booked both tickets before knowing what the venue was like and was absolutely dreading the second time I went. Also the venue is a million miles off everything. AO arena is 100x better never had any issues when I’ve been there. Always been smooth sailing.
Date of experience: March 15, 2025
Absolutely totally agree with this review I thought it was just me but no. It was a shame I was so looking forward to it. This was the review I 100% agree with. I went to see Teddy Swims last night and the sound was awful. Not sure if the venue is badly designed or the sound engineer was on work experience, but it was very badly mixed and far too loud. It was so loud that the bottom end was distorting and there seemed to be loads of reverb, which makes me think that the venue just isn’t suitable for live music. At times it was impossible to hear Teddy above the band. When the female backing vocalists stepped forward to sing with him they were inaudible. Even some of the guitar solos were hard to make out. Incidentally, the camera operator for the big screen concentrated on one of the two guitarists, every time there was a solo, as they should. Unfortunately, they picked the wrong one, virtually every time, which looked incredibly unprofessional. I resorted to stuffing bits of tissue in my ears to protect my hearing. There was auto tune on the vocals, giving them a tinny, electronic sound, which was awful. Overall an unpleasant evening. Probably quite a good band, but impossible to tell in that venue. I haven’t seen anything else at Coop live, so I can’t tell whether that’s normal or I was unlucky, but my feeling is this venue is completely unsuitable for live music. Given the prices, I certainly won’t risk going again. It was an evening ruined.
Date of experience: March 11, 2025
Apart from the extortionate parking, £25 for an unmade, unfinished car park, totally disorganised….. I went to see Teddy Swims last night and the sound was awful. Not sure if the venue is badly designed or the sound engineer was on work experience, but it was very badly mixed and far too loud. It was so loud that the bottom end was distorting and there seemed to be loads of reverb, which makes me think that the venue just isn’t suitable for live music. At times it was impossible to hear Teddy above the band. When the female backing vocalists stepped forward to sing with him they were inaudible. Even some of the guitar solos were hard to make out. Incidentally, the camera operator for the big screen concentrated on one of the two guitarists, every time there was a solo, as they should. Unfortunately, they picked the wrong one, virtually every time, which looked incredibly unprofessional. I resorted to stuffing bits of tissue in my ears to protect my hearing. There was auto tune on the vocals, giving them a tinny, electronic sound, which was awful. Overall an unpleasant evening. Probably quite a good band, but impossible to tell in that venue. I haven’t seen anything else at Coop live, so I can’t tell whether that’s normal or I was unlucky, but my feeling is this venue is completely unsuitable for live music. Given the prices, I certainly won’t risk going again. It was an evening ruined.
Date of experience: March 11, 2025
US
Translation results I will never visit co- op live again. I was there tonight for the Tedde Swims concert, I paid £25 (the most expensive car park in the city) I wanted to get out of the car but there was a queue behind me and the staff were very unpleasant, the security guard said I either pay f25 or I will be stuck in a queue for an hour to leave
Date of experience: March 11, 2025
AVOID AVOID AVOID We haven't even been yet but my friend bought the tickets and we are coming from opposite sides of the country. There is apparently no way of sending the tickets on as it is only downloadable to Google wallet or Apple equivalent but once there it's in their wallet and you can't screen shot it. So we have to meet, if we are late they will miss it too. Every step of the way up till now has been a nightmare. I would blame ticket master but no such problems at the AO arena!!! Every person i know who has been to Co Op arena has said it's horrendous.
Date of experience: February 24, 2025
I took my teenage kids to see Craig David and was given wristbands to check out their backstage club. The experience was amazing—we even got to attend the after-party! Huge thanks to Nina for arranging everything and taking such great care of us.
Date of experience: February 17, 2025
US
We were dreading our visit after reading the reviews. Straight forward getting to the venue, parking at the venue fine (bit pricey but so are most arenas we have visited). Entry to the venue was organised with plenty of stewards directing people. The seats were small but the arm rest lifter up for those of us with more ample bodies. The lighting for the Craig David show was brilliant and the whole show ran smoothly, amazing show with music from 7 pm through to 11pm non-stop. Best show we have seen in a long time. All in all we were very happy with the whole experience.
Date of experience: February 16, 2025
