Conveyancing Direct Property Lawyers Reviews

The sale of our property was long and quite complex with the first sale falling through. Our conveyancer Delyth Thomas was easy to talk to and kept us calm all the way through. She informed us about delays and problems in plain English which we appreciated, she even helped us with technical issues allowing our granddaughter to email documents over to her on our behalf. Our purchase was straight foreword handled well and quickly by Delyth, we would definitely recommend the company to our friends and family a big thank you to Delyth and all the team

Helen looked after us really well! Kept us informed at each stage of the process. Helpful, patient and kind with the myriad of forms that needed completing. Took ownership of chasing blocks without us having to get involved. A good experience!

I feel it necessary to put into words the level of poor service this company and staff have provided over the course of our sale and purchase. Over the period of conveyancing we had 4 different team members dealing with our file. This incurred lost notes, unsent contracts for signature and at the point of completion the failed to prearrange the transfer of funds resulting in a lot of stress and anxiety with the funds finally being completed at 5:25pm just before the banks closed. This would have rendered us homeless until the next opportunity to transfer funds. Truly awful experience and usually unable to get hold of anyone by phone to discuss issues or delays. My advice would be stay local and use a conveyancing team in your local area.

I can honestly say that I had a really good service from both the solicitor and all of her associates at Conveyancing Direct. I would highly recommend this company to everyone. My solicitor had the patience and understanding to listen to all of my queries concerning my recent house move. And she explained everything clearly.

Had a really poor service with this company and when I complained they justified it with no end of excuses and apologised but would do nothing about it. If you ever have the option to use this service, don't!

Trusted service

Wow! Amazing service from Kyle.S, my conveyancer. As a first-time buyer, I was extremely nervous about the process, but with Kyle's help and patience, we managed to go from submitting an offer to moving into our new house in less than 9 weeks. I can't thank the whole team at Conveyancing Direct enough for making the process as easy, quick, and least stressful as possible. I won't be going anywhere else for any future house moves, and I will make sure all my family and friends know about them.

excellent service from Alan slinn who dealt with my sale and purchase. He went out of his way to explain the steps and make the process as smooth as possible. Delays in the chain but Alan chased up as much as he could, thank you so much

Simranjit Singh was the property lawyer who dealt with my sale and purchase, and did a fantastic job. Kept me updated throughout, always available, navigated issues with ease and always worked to push to exchange as quickly as possible which is what we needed! and had a team behind him to keep things going whenever on leave. Couldn't recommend enough.

We were purchasing a single garage and took the vendors estate agents recommendation to use CDPL. We were told that they operated entirely online and that we would be sent a link to a portal where we could download and update the relevant documentation. We were constantly told that a link had been issued, despite me sending emails reporting that we had not received a link. Eventually I asked for a complaint form. This resulted in a call from their admin team to tell me that their system does not recognise iCloud email addresses. So if you have an iPhone you are going to struggle. It took five months to complete the purchase. There was no proactive action taken by CDPL. I had to chase every action. The final bill was higher than the cost of buying my home, thankfully with a different company. In summary we paid for a bespoke service and received a pretty basic and poorly advised one. We even had to correct them when they tried to charge us for notifying HMRC, when this was not needed. AVOID AVOID AVOID

We have just sold our house and Delyth was with us every step of the way. Did a great job. Thankyou xxxx

Absolutely excellent service from Emily. She was so ahead of everything and incredibly knowledgeable I would definitely recommend and will use her again next time. Thankyou

No honesty.. no transparency.. no professionalism. Warning .. Do not use.

I can't rate Stephanie Williams at CDPL highly enough, the first solicitor I was allocated seemed very slow and difficult to communicate with but as soon as Stephanie took over things improved dramatically, unfortunately the sellers solicitors were not so great which dragged the whole process out over 6 months, I'm a first time buyer so expected a 8-12 week turnaround. When the sellers solicitors were being slow Stephanie intervened a few times to ensure a quicker response, even doing their job for them in some instances, and often working long hours to make sure tho job gets done. Thorough, diligent and always prompt in communication. 👌

Wouldn’t recommend this company. Had problems with communications, lack of updates and sometimes it seemed as if there was no urgency to complete this conveyance.

Poorly advised. We purchased a right to buy property 2 years ago from the council, the existing providers interest rate was high at the end of the 2 years term so we sought a remortgage. This company said that they could support that and we were accepted for the remortgage, later to be declined by Skipton after filling out reams of paperwork, witness statements and a trip to the solicitor for a signature only to be declined at the 11th hour because they didn’t know that the council wouldn’t accept a different lender. ( or too difficult to administrate, they didn’t really know ). What a waste of time. Not knowledgable to advise and refer questions and queries to the lender. Lender also time wasting. Correspondence from both is slow and lacks personalisation. We now have an even bigger rate due to renewal imminent and no options. Poor service all around.

We sold a rental property to a first-time buyer, to live in. The conveyancing was pretty much as expected. They use a website that lets you know what reports and items are needed, like your ID and password etc, and the items get ticked off as you go along, so you know how the process is progressin, to a point. We have various delays due to the mortgage type the buyer was using but not due to the conveyancing. I do think that more regular updates, even if there isn’t any update, would be beneficial. The experience was generally good but the process is so frustrating at times you tend to fixate on the negatives which are mostly caused by the not knowing what is going on and presuming the worst. We where asigned Delyth Thomas and some forms that needed signing where a little last minute.

The sale of our property was long and drawn out with the first two attempts falling through. However we took confidence, knowing that with Conveyancing Direct, it was no sale, no fee and each time our conveyancer picked up where we’d previously left off. With a difficult market and difficult personal circumstances we completed third time round. Our conveyancers Donna McCarthy and Hannah Hemstock made everything as easy as possible and were proactive in chasing our completion. We were kept informed throughout and guided through the process step by step to achieve a stress free and positive conclusion.

The 3 houses involved in our chain all sold within 4 days of each other (with our house and our buyers house going under offer within days of being listed), so we were all ready to proceed at basically the same time. Naively, I thought this would mean completion well within the average time frame of 12 weeks. That may have been the case if we hadn't agreed to go with these recommended solicitors from our estate agents William H Brown. I have had to chase Mereville Abroquah every step of the way. Slow at her job is an understatement, and she shows no emotion with anything, never goes the extra mile, blames everyone but herself and never apologises. We are now in week 17 and still haven't completed. A date was set for last Friday, but we were informed the afternoon before that more documentation was needed (something that should have been noticed weeks ago) , so everything had to be cancelled. A house move we were so looking forward to has been turned into a very stressful nightmare, which it wouldn't have been if people had done their jobs competently. We put our house up for sale at the end of June specifically because we didn't want to move in the winter, but that is exactly what is going to happen. After reading these reviews, it would seem like quite a few of their staff need a rocket up their backsides!! These are people's lives they are ruining. Next time I will go with a local solicitor, who would be much cheaper and probably more reliable!

Never, ever, ever will i use CDPL again! Time and time again, this company is so slow, incompetent to say the least and unprofessional at most. It started well, Emma was helpful asking for all the relevant information as soon as the sale was agreed, however as we reached the end, she started week by week asking for documentation which she should have asked at the start- delaying the sale further and further. To be honest, if I could replace them, I would have done so. My advice to anyone looking for a conveyancing company is DON'T TOUCH CDPL unless you want the hassle, nightmare and cost we have been put through. Even at the last minute, Emma is still talking about signing a document!!! If I can give them a minus minus - a billion, then I would😡😤