4 months in
4 months in and they seem helpful so far
Reviewers consistently report positive experiences with Consumer Legal Group. Customers often highlight legal, group, service, consumer.
A minority mention drawbacks around debt, company, credit, after. Overall sentiment is strongly positive with an average rating of 4.5 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 4 |
| Oct 24 | 4.0 | 4 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 4.8 | 13 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 4.5 | 2 |
| Aug 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“As you know, this process is very stressful and it helps to have understanding people on your side, CLG has that”
“I ended up paying them just as much as i owed-- and i STILL had to pay the debt - so I doubled my debt by signing up”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
Consumer Legal GroupThis company | 4.5 out of 5 (good) | 33 out of 100 | 4.5 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Consumer Legal Group is #2 of 5 on overall rating in this group.
60 reviews of Consumer Legal Group. Filter by what matters to you.
Steven, has been awesome with helping me with my account. I am looking forward to seeing progress and to be debt free!
They have been able to answer every question I have had.They have great people to work with if you have a question they have the answers.
They are informative and on my side.
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Very helpful… great customer service
Our experience has been excellent. All the people at CGL have been very good at keeping us posted on the status of our account. They have answered all of our questions and have maintained a positive attitude about the resolution of our circumstances.
Jacob has been a great representative for CLG. He has been very patient and has guided me through the process of computor literacy. Thank you for your help.
Gives me updates on my accounts.
Consumer Legal Group is the way to go if you are needing guidance on relieving your dept issues. We give a special shout out to Chad, for being able to answer all of our questions and to get us through the legal process of that journey. We want to say thank you to Chad and the team for all your help and support. Sincerely Charles & Karen
I recommend working with Consumer Legal Group especially Brianna, who has been a huge support during a challenging time. If you are dealing with financial difficulties and need a team that is not only knowledgeable but also genuinely cares about your well-being, Consumer Legal Group is the way to go. Thank you, Brianna and the team, for your outstanding service and support. You have made a difficult journey much more manageable, and for that, I am incredibly grateful.
I am trying to access my debt consolidation contract and payment history. I need this for a refinance and I have now called for 6 days straight. On the 3rd day they have assured me that I would receive my paper work. It is now the 6th day and they have not sent me anything. When I call back they leave me on hold for 20 minutes to say "I have escalated this" and we will call you back. I hope anyone in need of a debt consolidation program look at other options because this is the worst customer service I have ever dealt with.
Breanna was so awesome!!! I really appreciated her kindness and willingness to help!!!
My agent, I believe she is a man, Shannon (hope I spelled it correctly) was amazing. She went through all steps to get me helped and taken care of and was most pleasant abd easy to talk to.
Very good service
Consumer Legal Group is Top Notch Jacob reached out to me to update me on all my accounts. This felt very nice and good. I personally think that debt resolution is much better than debt settlement. How did I get so lucky to pick the right one. Hal
Although they are very professional and come off as friendly and helpful, I was very very let down by them today. So my experience. I've been in the program for over a year as of June 01,2024. I have lawsuits pending against me from my creditors and my credit rating has dropped to a 540 from 805. I have made monthly payments to CLG from a minimum of 309.00 to 618.00 every 2 weeks. I was told by them that they would be settling my debt and I was under the impression that they would be taking that from the thousands of dollars I had already paid them. Well, today I was Informed from Jaharia which is my paralegal assigned to my case that those are strictly legal fees.. so, now my credit is absolutely garbage, and I am still responsible for paying all of that debt after what I have paid clg I could have paid the majority of my debt and closed my own accounts. They are very misleading and as I have said one year into their program with absolutely zero results and not one single account has been settled. I should have stayed in a debt consolidation program because this is a complete disappointment and they mislead you big time. Consumers beware if you get involved with them!! And NO THE ISSUE WASN'T RESOLVED AFTER ALMOST A YEAR LATER. THANKS TO THIS COMPANY IM BEING SUED BY MULTIPLE CREDITORS BECAUSE THEY LIED.
Mrs Peirrine was very Courteous, Ambitious, and Thorough and most importantly Professional
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