I ended up paying them just as much as…
I ended up paying them just as much as i owed-- and i STILL had to pay the debt - so I doubled my debt by signing up.
Reviewers consistently report positive experiences with Consumer Legal Group. Customers often highlight legal, group, service, consumer.
A minority mention drawbacks around debt, company, credit, after. Overall sentiment is strongly positive with an average rating of 4.5 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 4 |
| Oct 24 | 4.0 | 4 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 4.8 | 13 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 4.5 | 2 |
| Aug 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“As you know, this process is very stressful and it helps to have understanding people on your side, CLG has that”
“I ended up paying them just as much as i owed-- and i STILL had to pay the debt - so I doubled my debt by signing up”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
Consumer Legal GroupThis company | 4.5 out of 5 (good) | 33 out of 100 | 4.5 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Consumer Legal Group is #2 of 5 on overall rating in this group.
60 reviews of Consumer Legal Group. Filter by what matters to you.
I ended up paying them just as much as i owed-- and i STILL had to pay the debt - so I doubled my debt by signing up.
This company promised so much and failed to pull through. They had me leave my old company and ask for a refund, then promised in 6 months I would see a difference.. when 6 months came I did not see any change. I asked for a refund and they refused, so I lost almost 2,000 and have worse credit. I’ll never stop telling my story with this company. I have never been lied to like that!! I’ve tried emailing you all and no reply, the credit card company is now after me they can’t get ahold of you all either! After all this happened I no longer had a log in! Of course you can contact me you all are a scam. I anyone wants reach out but I know it’s not promising, I have emails to prove I have spoke with people. I saved them all. Ariana Herrera is my legal name if that helps at all.
The representatives can't give consistent support. I don't believe they train they're representatives, each gives a different answer. Have to keep checking on them to make sure they are doing the job they said they would do. If you put a cease and desist on the business you owe, that business can't tell you that Consumer Legal Group isn't contacting them like Consumer Legal Group says they do. Beware! I just had an underwater auto loan for a vehicle that got repoed due to CLG saying they would add it to my account but did not infact do this. The car was damaged by the tow truck company and is now deemed undrivable. Be safe.
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I am trying to access my debt consolidation contract and payment history. I need this for a refinance and I have now called for 6 days straight. On the 3rd day they have assured me that I would receive my paper work. It is now the 6th day and they have not sent me anything. When I call back they leave me on hold for 20 minutes to say "I have escalated this" and we will call you back. I hope anyone in need of a debt consolidation program look at other options because this is the worst customer service I have ever dealt with.
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