They always answer my questions and…
They always answer my questions and keep me informed.
Reviewers consistently report positive experiences with Consumer Legal Group. Customers often highlight legal, group, service, consumer.
A minority mention drawbacks around debt, company, credit, after. Overall sentiment is strongly positive with an average rating of 4.5 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 4 |
| Oct 24 | 4.0 | 4 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 4.8 | 13 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 4.5 | 2 |
| Aug 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“As you know, this process is very stressful and it helps to have understanding people on your side, CLG has that”
“I ended up paying them just as much as i owed-- and i STILL had to pay the debt - so I doubled my debt by signing up”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
Consumer Legal GroupThis company | 4.5 out of 5 (good) | 33 out of 100 | 4.5 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Consumer Legal Group is #2 of 5 on overall rating in this group.
60 reviews of Consumer Legal Group. Filter by what matters to you.
They always answer my questions and keep me informed.
I Highly Recommend This Group to anyone that needs their Services. I am so Thankful for them, put Relief in my Life. I tell everyone o know about how Helpful, and knowledgeable they are, and kind when speaking with them, Always communicate and reach out with updates. thank you So much CLG!
As you know, this process is very stressful and it helps to have understanding people on your side, CLG has that! RJ is awesome and he put me at ease with a complicated issue. Thanks RJ!
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I’ve been living in hotels and motels for about 7 months and not being able to save money until I finally got to move into an apartment. I’ve missed my payments because of my circumstances and and Jacob took the time out to work with me and I’m so grateful for that. Consumer Legal Group has been wonderful in being patient with me and I like that they truly want to help you and I want to say thank you for everything you have done for me.
They truly care about their clients and are very prompt and courteous with communications to make sure we are informed on what is happening with our legal issues. Upon my falling upon some financial challenges, CLG was more than willing to work with me to make it work. In my experience, that is beyond rare and I would recommend them highly for any of your needs. The whole team really goes above and beyond. I have been working with them for quite awhile to resolve issues I have so the date of experience below does not reflect the extent of our relationshipI
I appreciated your agent Ken making my experience easy in what could have been a very stressful situation for me.
I have been with CLG a short time, I am grateful for there hard work. I have been with a different company and they didn’t do any of what this group has done…I appreciate all of there work and efforts to get me back on track… Thank you
Always willing to review my case and it's progression forward.
Huge shoutout to Steven V for all his professional, knowledgeable, and courteous support throughout the entire process!!! Highly recommend the Consumer Legal Group and am very thankful for the support and positive outcome achieved! Well done Team!
The person I spoke with, was professional, thorough and pleasant!!! Clear and very well spoken!!!
The patience and services provided by Jacob and others
I had great experience with Jacob he was amazing!
They have the service of punching a number and your call will be returned when there is a wait. This is nice so you are not left with the phone in your hand. My call was returned and Ken helped me with my issue. He was kind and explained well what info was needed and why. I appreciated his kindness, thorough questions and why the questions were important. Thank you Ken
I have received excellent service and communication from CLG. I am not hesitant to recommend them for debt resolution to anyone in a financial hardship situation. I have never been to their office location, all of our communications have been telephone, email or text. Daniela has been an excellent source of customer service in every manner. As an after thought, I started with them in September of 2023 and will be finishing up in May, 2025. Thank you.
CLG has been very attentive regarding my account and flexible given financial hardship due to extenuating circumstances such as victim of Hurricane Helene. The process for providing documents is simple and a committed representative provides updates regarding the status of your account.
While working with CLG, I had the pleasure to work with Breana who returned my call in a very timely manner and completely all the tasks that I was concerned about. She gave me a thorough overview of what to do after receiving documents. It was a pleasure working with her!
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