Amy
1 reviews•New Reviewer
about 2 months ago
Great service
The fast and friendly service and they called back when it suited me.
Helpful?
TrustScore
4.9
Excellent
56
2
0
2
0
60 reviews in total
A month ago
Simon was very helpful in recommending which broadband plan is most suitable for me. Would recommend him I’d you are looking to change plans or providers.
A month ago
Our ‘agent’ on the phone was personable and chatty without bring pushy.
A month ago
Customer service was excellent.
The fast and friendly service and they called back when it suited me.
Really helpful, super easy set up, fast connection no messing around. Jake Leahy was great to deal with. He was very knowledgeable and made the process seamless.
The whole process was very easy and well explained.
Great quick and easy thank you
Very good explained the plan thoroughly and provided great service
Great communication and explanation
Really good operator who got me good deals very helpful
Great promotion value. Sales rep was extremely helpful. Very happy that I understood and communication was very clear 😊
Customer service guy was very helpful & clear about the proposed new plan package that he believed suited us plus saved us money. Conversion to new plan went smoothly 😊
Simon was extremely helpful, knowledgeable and a had a lovely friendly personality. Highly recommend.
Great service and awesome advice. The consultant was super helpful, knew his stuff and answered all my questions!
Diana is the best! I didn’t think it would be so quick and easy to set up my internet but here I am ready to surf the web ☺️ also I’m so happy that I got a plan that’s cheaper than what I was afraid it’s gonna cost. So overall I really couldn’t be happier. Also Diana deserves a promotion just saying!
Very helpful good explaining Snd understand an austraian voice
Really informative and helpful. Rang me back at a time convenient for me
I just needed a change
Easy and fast
Good comparition answer question
I am happy with the service
Great customer service - patient and took the time to explain stage by stage
Easy transition and knowledgeable person to deal with
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Compare Broadband is an Australian telecommunications comparison platform that enables consumers to evaluate and compare various broadband services available in the market. By providing detailed information on different plans, providers, and pricing, the company aims to assist users in making informed decisions about their internet service options. Targeting residential customers and small businesses, Compare Broadband simplifies the process of finding the most suitable broadband deals to meet specific needs and budgets. The platform features user reviews, expert insights, and tools that help users assess speed, performance, and reliability of various broadband offerings. With a focus on transparency and accessibility, Compare Broadband serves as a valuable resource for Australians seeking to navigate the complex telecommunications landscape.
Compare Broadband receives overwhelmingly positive feedback from customers, highlighting the exceptional service and helpfulness of its staff. Reviewers frequently mention the friendly and personable nature of agents, such as Simon and Adam, who guide them through the process of selecting suitable broadband plans. Many appreciate the clarity and ease of communication, noting that the staff ensures they understand all aspects of their new plans and potential savings. However, a few customers express concerns about the need for better broadband rates and mention instances of incorrect information being provided. Despite these minor criticisms, the overall sentiment remains highly favorable, with consumers praising the excellent customer service and the hassle-free experience of switching providers.
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