Columbusmckinnon Reviews

We've been using their overhead cranes and hoists for about a year. The equipment handles our daily operations without problems and maintenance requirements are reasonable. Sales team was knowledgeable during the selection process.

Products work as advertised but nothing exceptional. Delivery was on time and installation instructions were clear. Price point is higher than some competitors, but the quality seems to justify it. Would consider them again for future projects.

Been using their wire rope hoists for several months now. Quality is consistent and the equipment feels robust. Customer portal for ordering parts is user-friendly.

Their commitment to safety is evident in both product design and documentation. The load testing certificates and compliance materials are thorough. Our safety inspector was impressed with the quality of their chain hoists.

Their engineering team helped us design a custom lifting solution for our facility. The consultation process was thorough and professional. Installation went smoothly and the system has exceeded our performance expectations. Worth every penny.

The lifting equipment performs well in our facility, but their online ordering system could use an update. It's not very intuitive and finding specific parts can be challenging. Phone support is helpful when you can get through.

Columbus McKinnon products are definitely high quality, but you pay a premium for the brand name. Their electric hoists have been running smoothly in our warehouse for two years without issues. Installation support was helpful, though scheduling took longer than expected.

Columbus McKinnon has earned their reputation in the lifting industry. Their products consistently meet safety standards and perform reliably in demanding environments. Technical documentation is comprehensive and their training programs are valuable for our operators.

We use their chain hoists in our manufacturing facility and they perform well under heavy use. The equipment is durable and meets all safety standards. Only complaint is that their customer service can be slow to respond during busy periods.

Had high expectations based on their reputation, but our recent purchase arrived with some cosmetic damage and one component was missing. Customer service eventually resolved it, but the process took two weeks and required multiple phone calls.

The lifting equipment itself is solid and well-built. However, we had some issues with delivery delays on our last order, and the sales rep wasn't very communicative about the status. When we finally received everything, the products met our expectations.

Columbus McKinnon has been our go-to supplier for lifting equipment for over three years now. Their technical support team is knowledgeable and always responds quickly to our questions. The quality of their hoists and rigging equipment is top-notch, and we've never had any safety issues. Pricing is competitive and delivery times are reliable.