Grant
1 reviews•New Reviewer
about 1 year ago
Very helpful and quickly sorted out my…
Very helpful and quickly sorted out my renewal
Helpful?
TrustScore
4.6
Excellent
50
3
2
2
3
60 reviews in total
Over a year ago
Great Customer Service. Efficient, reasonable price for insurance. Highly recommended.
Over a year ago
Speaking with Australian based people who spoke proper Australian that I could understande
Very helpful and quickly sorted out my renewal
I am grateful to be able to talk to someone from your team directly when needed and not have to deal with AI.
the experience was not complecated, the guy on the other end of the phone was courtous and knowledgable regarding 4X4 adventures and the value of extras on the vehical. All in all, the process was quick and the cost was afordable
We had a great customer experience and outcome. I raised a concern about the recent price increase in our car insurance, and they genuinely listened and took the time to review our policy. Thank you, we’re truly grateful and appreciative.
Fast quote from a friendly consultant. Away great service
Your customer service fellow was very helpful
Your team is friendly, knowledgeable and extremely helpful, I have two vehicles with you but wish I could have the third, but it is not a 4WD unfortunately, just so easy to deal with, many thanks
You ripped me off with the exorbitant premium
The service is always friendly and efficient. Owen was fantastic during the call, he was patient and explained everything.
Excellent service, very easy to relate to. Very pleasant person to talk with, I highly recommend club 4x4
Cody has been very helpful along our journey to completing our setup. I would and have recommended him
Very easy to deal with
Very comprehensive assistance from the Club 4x4 adviser about my new 4x4 car insurance policy - I didn't feel either rushed or pressured.
Very helpful and was able to support us through the process.
Awesome customer service, sorted the issue straight away
Customer service officer was very knowledgeable, friendly and courteous.
The young fella on the phone.
To be able to ring and get true customer service the old way with great help from the 4x4 reception, no waiting and going through all the crap you get nowadays
Very refreshing to speak with someone who was obviously living local and knew what he was talking about.
First quote with 4x4 not the cheapest but has the best coverage for my 4x4 and its modifications/extras.
Based on analysis of 5 reviews rated 1-2 stars for Club 4X4 Insurance
“Might be good price, but the claims process is horrendous, we were without our vehicle for 10 weeks, I had to call ea...”
“Might be good price, but the claims process is horrendous, we were without our vehicle for 10 weeks, I had to call ea...”
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Club 4X4 Insurance is a specialized insurance provider offering comprehensive coverage for 4X4 vehicles, caravans, and camper trailers. The company focuses on the unique needs of off-road enthusiasts and outdoor adventurers, ensuring that their vehicles and modifications are adequately insured for both on-road and off-road activities. With a commitment to supporting customers in their outdoor pursuits, Club 4X4 Insurance includes off-road recovery services as part of their policies. Targeting 4WD owners and adventure seekers across Australia, Club 4X4 Insurance provides tailored insurance solutions designed to address the specific risks associated with each vehicle type. Their offerings encompass 4X4 insurance, caravan insurance, and camper trailer insurance, all aimed at providing peace of mind for those who enjoy exploring off the beaten path. The company emphasizes the importance of comprehensive coverage, allowing customers to focus on their adventures without the worry of inadequate insurance protection.
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Reviewers consistently report positive experiences with Club 4X4 Insurance. Customers often highlight service, helpful, great, customer. A minority mention drawbacks around price, trying, service, claims. Overall sentiment is strongly positive with an average rating of 4.6 stars across 60 reviews.
