Andrew Lee
1 reviews•Experienced
Featured
2 days ago
Solid cigar retailer
Good variety and reasonable prices. Quick delivery too.
Helpful?
TrustScore
4.0
Great
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12 reviews in total
2 days ago
Good variety and reasonable prices. Quick delivery too.
2 days ago
As someone new to cigars, their starter bundles and educational content helped me learn what I like. Prices are very reasonable compared to local tobacco shops. The variety lets you experiment without... See more
2 days ago
The high-end cigar collection here is outstanding. Found some rare Cuban alternatives that taste incredible. Prices are fair for the quality you get, and they often have promotions on luxury brands th... See more
2 days ago
Ordered a box of Maduros that arrived a bit dry, but their customer service quickly replaced them with properly humidified cigars. The replacement batch was perfect. Shows they stand behind their prod... See more
Good variety and reasonable prices. Quick delivery too.
As someone new to cigars, their starter bundles and educational content helped me learn what I like. Prices are very reasonable compared to local tobacco shops. The variety lets you experiment without spending a fortune on individual premium sticks.
The high-end cigar collection here is outstanding. Found some rare Cuban alternatives that taste incredible. Prices are fair for the quality you get, and they often have promotions on luxury brands that make them more accessible.
Ordered a box of Maduros that arrived a bit dry, but their customer service quickly replaced them with properly humidified cigars. The replacement batch was perfect. Shows they stand behind their products even if something goes wrong initially.
The CI points system is fantastic - earn rewards on every purchase that actually add up to meaningful savings. Combined with their frequent sales, it makes premium cigars much more affordable. Shipping is reliable and they remember your preferences.
Decent enough selection but nothing that really stands out from other online retailers. Prices are competitive but not the best I've seen. Shipping took longer than expected and customer service was just okay when I had questions about my order.
Been ordering from CI for over two years now and they consistently deliver quality cigars at competitive prices. Their sampler packs are perfect for trying new brands without breaking the bank. Shipping is always fast and packaging protects the cigars well during transit.
Ordered a sampler pack and most cigars were good quality. A couple were a bit disappointing - seemed older than expected. Customer service was responsive when I reached out. Would order again but maybe stick to their more popular brands.
My go-to for daily cigars. Nothing fancy, but consistent quality at prices that won't empty your wallet. Their house brands are surprisingly good for the money.
Love the daily deals and flash sales they offer. Saved a ton of money on premium cigars. Only complaint is their website sometimes loads slowly during peak hours, but the customer service team is helpful when you call directly.
Usually have good experiences here, but my last order had several cigars with wrapper issues and one was completely unsmokeable. Customer service offered a partial refund, but I expected better quality control given their reputation.
Cigars arrived in perfect condition within three days. Well-packaged with proper humidity control.
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Cigars International is a retailer specializing in premium cigars and tobacco products. The company offers a wide selection of cigars from various manufacturers and brands, along with smoking accessories and related merchandise. They typically serve cigar enthusiasts through online sales and may operate physical retail locations.
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Cigars International garners a generally positive reputation among customers, particularly for its excellent selection of premium cigars and competitive pricing. Many reviewers appreciate the fast shipping, often receiving their orders within a few days, and commend the quality of packaging that maintains proper humidity. The customer loyalty program is also highlighted as a significant benefit, allowing consumers to earn meaningful rewards on their purchases. However, some customers express disappointment with recent orders, citing issues such as wrapper problems and dry cigars, which detracted from their overall experience. While the customer service team is noted for being responsive and helpful, there are mentions of inconsistent product quality.
