Charters Estate Agents Reviews

Over the past few years we have sold 4 properties and used Charters for all of them. We have always received excellent service from James Nunez and the team at the Havant branch. They always keep you informed of the situation through the entire process, taking the stress out of a what could be a fretful time for some people. They are very efficient at communicating with all parties involved in the chain. Would certainly recommend Charters of Havant, and will definitely use them again.

Great service from Lucie, thank you so much. We were in a difficult situation with our landlord deciding to sell our rented property and needed somewhere urgently. The turn around from viewing to being accepted for the property was quick and easy and Lucie was happy to help with any issues. Couldn't be happier, great service.

I was looking to move into a rental property quickly for the start of my new job. Chloe, one of charters agents, was massively helpful in this regard, allowing me to see a property that had only just been listed that day. She allowed me to meet the landlord, and facilitated a quick agreement only a few hours later. I am greatly impressed with the speed and helpfulness of Chloe, and Charters in general

This review is specifically for Amelia who has been the agent who helped me through the process of founding my new flat to rent. I was finding the experience quite stressfull initially but Amelia kept on showing me new options according to my preferences and finally we found the right one. Thank you so much for all the support and resilience.

We recently sold our house with the help of Carly Gale from Charters Estate Agents, and we couldn't be happier with the experience. From the very beginning, Carly was professional, knowledgeable, and incredibly supportive. They guided us through every step of the process, ensuring we understood all our options and felt confident in our decisions. Their expertise in the local market was evident, and they worked tirelessly to get us the best possible outcome. Communication was always clear and timely, and we felt genuinely cared for throughout the entire journey. We highly recommend them! Thank you for your outstanding service!

We have been looking for a property for a while and the experience with Ellie Sidwell of Charters Estate Agents - Bitterne - has been fantastic. Ellie was always doing the best to accommodate us, changing things at short notice to accommodate us around other life commitments and other viewings. Ellie was very knowledgeable and professional, and quick to come back to us with any updates or responding to queries that on properties. I am deeply grateful to Ellie and her colleagues at Charter, who were also highly professional and helpful at all times!

After viewing a number of rental properties with a variety of agents, our experience with Charters was definitely one of the best. Lily Mott was extremely helpful throughout, giving us a thorough viewing of the property and answering our questions, without making us feel rushed or under pressure. The process so far has been really smooth and we look forward to moving into our new property soon!

This review is specifically for Jay, estate agent at Charters. Helped me through the whole process of moving into a flat, available at all times of the day to help me with queries and moving in process. Had a small issue with the landlord that Jay worked hard to get resolved efficiently, at which he did. Thank you Jay.

Danielle has been superb in setting up our marketing for our flat sale. She has listened to our thoughts and also made invaluable suggestions to help make the property more appealing.

Charters is doing a great work in the property market. The simplicity and sincerity of their staff is second to none. Today’s viewing with Andy was wonderful despite the fact that I had earlier called him to cancel. He still was able to fit me in to view the property in a very short notice. Kudos to you Andy.

Georgia was very helpful recently working to resolve an outstanding issue with my rented property. She kept me informed throughout and was very responsive and diligent.

Great experience working with Lily and the others in sorting out our new rental home.... couldn't be more helpful

Charters looks after a rental flat for me. Niamh, as the property manager, has always been good to deal with - quick to sort out out any issues and very professional. I highly recommend the company.

Charters were very helpful throughout the entire process. They were easy to contact, and eager to answer any queries. Sophie was very friendly, and I would recommend their service.

Charters, and specifically Jo Goddard and the team including Jonathan, Tilly and Storme, have been excellent throughout. It’s not been plain sailing (solicitors!) but we’ve been able to rely on Jo and the team to not simply chase and move things along, but also that they’ve been fully across every detail, every step of the way. They’ve nurtured high quality relationships with ourselves and our buyers and have provided an exceptional, professional experience for us all. Estate agents have a bad name - that’s because people haven’t used these guys. They’re brilliant, we’ll not use anyone else in future.

We purchased via Charters helpful on viewings but when it came to processing the conveyancing Jo in Southampton was super helpful getting the vendors to address some issues prior to completing the purchase.

Thank you Ellie at the Bitterne branch for finding us the perfect home! Also thanks to Carly for the support with the requirements for the move.

I have total trust in Shelby and her team, every aspect of my dealings with them are always clearly supported by expertise in their field and with a wonderful pleasant attitude. I would never consider any other agencies for any of my properties. Thankyou.

I dealt with Lily Mott she was polite helpful and was most welcoming her warm personality is an asset and Charters can be thankful to have her in their team. As soon as I need a bigger place she's said to contact her and I will most definitely do so. Thank you John. K