Centauro Rent a Car Reviews

I am very satisfied with Centauro — a truly professional company. I have rented several times and every time I’ve been positively surprised. I always receive very good cars, almost new or even bigger and better than what I booked. I’m super happy with everything: the service, the smooth process, and the free upgrades to great cars. I highly recommend them!

Awful company. Picked up a car in Rome, office tried to charge an extortionate price for insurance, battery then died on day one of using and was told any assistance would cost a minimum of €200 and likely far more (despite clearly supplying a faulty car) and only solution was to fix ourselves. Upon returning the car I’m still awaiting the return of my £1000 deposit 3 weeks later, multiple emails chasing have received no response and the phone number of the office goes straight to voicemail. Terrible customer service avoid at all costs.

Alquilé un coche por menos de 24 horas y decidí no contratar el seguro a todo riesgo, dejando en su lugar una franquicia de 1.100 €. La devolución del depósito por la gasolina fue inmediata, y en menos de una semana ya me habían reembolsado la franquicia completa. Todo el proceso fue sencillo y sin contratiempos. Una reserva perfecta para lo que necesitaba. Muy satisfecho con el servicio de Centauro. Sin duda, repetiré.

Very slow pick up at Rome airport and very vague instructions. Unpleasantly pushy to sell their overpriced excess insurance, which I declined. Then, surprise surprise upon return, they found a scuff on a rim. I was charged 250 euros, with them saying that my photograph of it being there previously wasn't clear enough. Car itself was very tired; 94k kms on clock with a worryingly noisy front wheel bearing. I won't be rushing back.

Problems began with the return of the fuel deposit. I had "Full cover without excess". I paid €130, returned the car with a full tank and in carefully used condition. The payment was mysteriously split into two parts, and €55 was refunded. Emails are deliberately ignored, and no questions are answered. I am very disappointed.

It has been 3 weeks since I returned the car toPorto and i have not received the full amount due to me on my credit cards and 2 emails later asking for a breakdown and still no reply! I booked this car rental company through the Ryanair app and would definitely not recommend and will never use them again!!!! Will I have my correct € returned to me? well that is anyone’s guess

Efficient and easy to use, best car hire company I’ve ever used, no hidden costs with helpful staff.

Probably the best car rental company in Alicante airport. Very quick pick up and drop off.

Wir haben das Auto in Alicante am Flughafen abgeholt. Der Mitarbeiter hat mich bedroht und bedrängt die Versicherung abzuschliessen. Obwohl dies bereits im Package inkludiert war. Er hat mir den Schlüssel nicht rausgeben wollen. Ich habe mich als Frau sehr unwohl gefühlt.

We had a great time in Portugal, I also wouldn't want to miss the opportunity to praise Centauro Renta Car, if you want car rental to give you pleasure then definitely Centauro, you'll thank me later ;)

Non é possibile che se l'aereo atterra con due ore di ritardo, il desk chiuda. Oltre a questo danno, che implica costi di taxi e di tempo e di stanchezza, se non ritiri l'auto entro dodici ore perdi l'intero noleggio già pagato di un'intera settimana. Ci sentiamo truffati e presi in giro. Sistema odioso e cretino. Vi meritate che vi capiti lo stesso nel deserto!

I have rented many times with Centauro. Every time it is very smooth. Good service and nice cars.

hvilket svindlerfirma, vil kraftigt advare om at leje noget hos dem, de har totalt højrøvet personale, er helt færdig med dem.

The best service i can get and the cars are in good shape, and if there is petrol left they pay the amount back quickly. A very good company. .

It was a nightmare! Firstly the driver who was supposed to pick me and my family up at the airport didn’t show up until we called the company couple of times. Then when the driver finally got there it was so chaotic and the driver was unpleasant. There were some extra insurance costs and we weren’t allowed to take the car onto the ferry(it wasn’t country crossing) which further disrupted our journey. We also were given a car from completely different brand than we were supposed to. Even returning the car was problematic. We had to wait for any worker to come to us for so long. Honestly I believe there are plenty of better and cheaper options for car hire.

Har alltid hatt gode opplevelser med Centauro helt til siste transaksjon da jeg ville bytte fra manuell gir-bil (250116-530575 /497,58€) til automatgir-bil (250623-907590 /441,64€) i samme kategori (F4 til F4A). Det ble trukket fullt for begge bilene fra mitt Mastercard. Hvorpå Centauro utstedte ett "gavekort/kupong" på beløpet 497,58€ til meg. Jeg SKAL ha beløpet tilbake inn på min Mastercard konto, og ikke det tullet med "gavekort".

Zeer fijne en nette auto, gevraagde automaat is geleverd. Benzine borg snel retour. Vriendelijke medewerkers, spreken engels. Korte wachttijd bij de balie. Ophalen en terug brengen is simpel. Boeken op de website is eenvoudig en snel. Centauro is een prima bedrijf waar wij al jarenlang huren en uitstekende ervaringen mee hebben. We komen snel weer terug.

ACHTUNG ABZOCKE!!! Obwohl das Auto mit Sicherheit absolut unbeschädigt zurückgegeben wurde, wurden mir 540.- Euro Selbstbehalt von der Kreditkarte abgezogen. Natürlich kann man wieder daheim, nicht mehr nachweisen und ist dieser vertrauensunwürdigen Firma ausgeliefert!!! Nie wieder CENTAURO! Dringend anzuraten ist aber allgemein, eine zusätzliche Versicherung für den Selbstbehalt abzuschließen, um diesen Verbrechern nicht hilfslos ausgeliefert zu sein! So kann man - zwar sehr aufwändig - seine Geld mit Glück wieder zurückbekommen!

Abbiamo prenotato due auto tramite Rentalcars, puntuale la navetta ci ha prelevato dall'aeroporto di Cagliari. Non essendo disponibili le auto prenotate ci hanno dato due autovetture di classe superiore...direi perfette! Il personale è stato molto gentile e professionale. Consigliato! AGGIORNAMENTO I rimborsi carburante e caparra (abbiamo utilizzato il bancomat per un’auto) sono stati riaccreditati esattamente 2 giorni dopo la restituzione delle automobili. Manca solo lo sblocco di una caparra sulla carta di credito ma questo dipende dalla banca. Confermo la mia recensione positiva

we arrived at Malaga airport last summer having had a seamless journey to that point but then spent about 5 hours collecting our hire car. Having taken a bus from the airport to the car hire pick up we arrived to see about 40 people already waiting to collect their car. There was no drinking water, not enough seats and no air conditioning, people had to stand in the heat and wait for hours, this included women carrying babies and elderly people. There were 3 people processing the cars despite the large number of people waiting. When we finally got to speak to someone they gave us the option of adding a vast excess of around 1000 euros to a credit card or of paying a furthur 300 Euros for extra insurance this was despite us booking what we thought was the total fee with, as their website claims 'no additional fees'. I was so incredibly angry as a result of this experience it threatening to ruin my holiday so I intentially put it aside until now but planning my next holiday I've remember it all again and wanted to warn other customers. STEER CLEAR of this company.