Simple And Smooth
From booking to returning the car, everything was simple and smooth.
10 months ago
Simple and easy to book. Always outlines what is covered insurance wise. Good choice of cars and prices.
10 months ago
5 star service every time. Fantastic value for money, never had an issue.
From booking to returning the car, everything was simple and smooth.
Whenever I have booked with carrentals they always come out the cheapest for my car hire in faro airport..no hidden charges etc and the car hire company I prefer is usually available with a good price..
Our first time using Carrentals.co.uk and our experience with them was excellent. They found us a very good hire hire company who gave excellent service and provided a very good (near new) vehicle at an affordable rate. We shall undoubtedly use them again next time we're looking to hire a car in the UK.
Brilliant service !
Excellent price and service, no complaints and would def recommend
Excellent service, easy to navigate the website, friendly staff and great vehicles - What more could you wish for?
Total nightmare. Booked a vehicle via carrentals.com and when collecting the vehicle despite having my credit card, passport and driving licence they were unable to verify me. So I was unable to hire the car and now they are refusing to refund me the payment I made online.
Best Car rentals search engine I've used. Easy to use. Always get good price.
Easy to use website. Sensible price with good service at destination airport. Not pushy trying to sell extra insurance that was already in place. Will use again
The price was right . It was easy to book a car. I had to change the booking near to the time I was going to pick the car up and Carrentals were very helpful and somehow I received another days rental and a small refund. Excellent service. The vehicle came from Hertz who were excellent as well. I highly recommend Carrenrals.
Speedy and efficient
Really happy was worried as seen neg comments before about TopRentACar, but they were fine. Will use again and tell our friends who hire cars abroad. Love the way you can just cancel and re-book if the price drops :)
Decent website offering cheap car hire prices. It's not a car company itself, but just sells you care hire vouchers which you use at more well-known car hire companies.
Excellent choice for car rental in Florida. No extra charges were applied at all and we had a car from a reputable firm (Budget). This is the second time we have used them and would thoroughly recommend to anyone thinking about hiring with them.
The website did exactly what it said it would. A reliable and efficient service.
Excellent service and a great price. thank you.
I have usually booked my car straight from a company so I was a bit apprehensive about booking with an agency.i had read the comments about carrentals both good and bad so I set myself a low target just in case.i was really surprised that when I got to the rental firm it was like i had booked it with them no hassle I just gave my booking reference to them and away I went I was extremely pleased and satisfied with my experience and would be happy to use carrentals again this is a true affidavit my name and email could be supplied if asked for sincerely P Costello
It display the most competitive and up to date rates. It also shows car hire reviews and follow up after return. I have used it for many years and despite others wholesalers growing in the market, it remain my favourite.
We didn't have to wait to pick up the car. The hire company were very good and upgraded us to a bigger(but not to big for the UK) vehicle which had a few nice extras. (b/u camera, sat-nav, lane guidance etc). Everything was very satisfactory. Would use them again.
Great experience from start to finish
Based on analysis of 77 reviews rated 1-2 stars for Carrentals.co.uk
“Booked & paid for a car more upfront, got to europecar to collect & due to failing a soft credit check they told me t...”
“I contacted car rentals & was told that no refund would be given as it states on the terms & conditions a credit chec...”
“Booked & paid for a car more upfront, got to europecar to collect & due to failing a soft credit check they told me t...”
“I called up to cancel my reservation many days before I travelled, yet the company told me they could still hold onto...”
“Issues with Enterprise and the response was that it was all down to what enterprise were willing to do 2”
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Carrentals.co.uk is a car rental comparison platform that enables users to find the cheapest car hire prices from various suppliers with a single search. Catering to travelers in over 40,000 locations worldwide, the company allows customers to compare rates for a wide range of vehicle types, including economy cars, luxury vehicles, and SUVs, ensuring options for every need. With a commitment to providing transparent pricing, Carrentals.co.uk does not add hidden fees to quotes and offers additional features such as free cancellation up to 48 hours before the scheduled pick-up time. The platform is designed for individuals and families seeking convenient and cost-effective car hire solutions for both leisure and business purposes.
Carrentals.co.uk receives predominantly positive feedback, with many reviewers highlighting the ease of the booking process and the quality of customer service. Consumers appreciate the quick and efficient service, often noting that the website is user-friendly and provides clear information about insurance coverage and rental terms. Many express satisfaction with the value for money and the condition of the vehicles. However, there are critical concerns regarding booking issues, particularly with third-party rental companies, leading to frustrations over denied rentals and poor communication when problems arise. Some customers report feeling misled by the "worry-free" guarantee, citing unresponsive customer service when attempting to resolve claims.
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