Carolina Cabin Rentals

4.662873399715505 out of 5 stars
4.7
Excellent703 reviews

TrustScore

4.7
4.662873399715505 out of 5 stars
Excellent
5 out of 5 stars
619
4 out of 5 stars
25
3 out of 5 stars
9
2 out of 5 stars
6
1 out of 5 stars
44
703 reviews in total

Review summary

Carolina Cabin Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Carolina Cabin Rentals made our…

Carolina Cabin Rentals made our Christmas vacation wonderful. They are very informative and have excellent customer ser...Read more

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

No refund or reschedule Allowed, even if your brother had a stroke and you cannot come!

We are with a Church organization that decided to go back down for a second time to the Boone area and serve with Samari...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Extremely poor customer service!

Extremely poor customer service!! We booked a cabin for my daughter's 16th birthday through Carolina Cabin Rentals. Afte...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

If I could give this a 0

If I could give this a 0, I would. After natural disaster, Hurricane Helene, traveled through the area, leaving destruct...Read more

0
0
🔥 High engagement

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Bonnie Woods
Bonnie Woods
1 reviews
over 4 years ago
5 out of 5 stars

Rental company that is a pleasure to work with.

Easy to work with & very attentive to renter’s needs or issues.

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over 4 years ago
5 out of 5 stars

Our Point of View was a great house for…

Our Point of View was a great house for our group of 7. Had everything we needed and was convenient to Boone and Blowing Rock.

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Jill E
Jill E
1 reviews
over 4 years ago
5 out of 5 stars

Great company!!!

Great company. Easy to book, responsive, and great properties!

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Toni Yates
Toni Yates
1 reviews
over 4 years ago
1 out of 5 stars

Bearadise beware

We booked Bearadise cabin because it had a hot tub. Before we were leaving for the trip, I noticed another review for a cabin with Carolina Cabins that said when the got to the cabin the hot tub wasn't working. I called the company and just 8 minutes before I called, the office was notified the hot tub wasn't working. I asked if we could change to a cabin with a working hot tub and was told there weren't any available. Talked to family then called back to see if my trip insurance would cover canceling. The second person I talked to said she thought it would, or we could call back and they would talk to the owners about a discount- oh and they gave us $75 for the hot tub not working. Long story short, the insurance denied the claim saying it was the owners issue. Several emails later we have still not gotten any type of refund. I honestly would have been happy with a partial refund. Whether it was Red Sky insurance, the cabin owners, or Carolina Cabin rentals who knows.... poor business either way. This group can really pass the buck.

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Chris
Chris
1 reviews
over 4 years ago
5 out of 5 stars

Carolina Cabin Rentals does fantastic…

Carolina Cabin Rentals does fantastic work. Great communication, accurate information, and best of all written detailed driving instructions to the cabin! Some places are just not "seen" by GPS. From beginning to end an easy and pleasant experience. Highly recommended!

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Shanna M
Shanna M
1 reviews
over 4 years ago
5 out of 5 stars

Fantastic family getaway

Fantastic family getaway! A short drive to App Ski Mountain. The multi-level layout of the bedrooms allowed for very comfortable separation of two families staying in the same house. Very kid friendly with ping pong table, shuffleboard, arcade style video game, bumper pool table etc! We had a ball!

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Lorena
Lorena
1 reviews
over 4 years ago
5 out of 5 stars

Gorgeous cabin

Beautiful, gorgeous time at this cabin! It was perfect and extremely spacious for our family of 5. The kids really enjoyed the house and all the space. When we first arrived, there were like 7 deers in the neighborhood just roaming around, very cool! We made s’mores in their outdoor fire pit. I loved the binder of activities, restaurants and things to do in the area; although many of the nearby restaurants are closed during their off season. The house all the basic necessities that were needed and the management team responded promptly to emails sent regarding questions. I highly recommend!!!

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Will Robinson
Will Robinson
1 reviews
over 4 years ago
5 out of 5 stars

Helpful and courteous…

They compensated us when the gas logs would not work. Very helpful and courteous staff. Would not hesitate to recommend the cabins they manage to others.

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over 4 years ago
5 out of 5 stars

Great website

Great website They always answered very fast any question, and keep us informed about everything before arrived. The pictures of the cabins are very real. It is a trust website, totally recomended. thank you

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Rachel Rea
Rachel Rea
1 reviews
over 4 years ago
5 out of 5 stars

Had an amazing time

Had an amazing time! Couldn’t ask foe a better home for our quick ski weekend.

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over 4 years ago
5 out of 5 stars

Beautiful house

Beautiful house. Very clean and great location.

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Alex
Alex
1 reviews
over 4 years ago
5 out of 5 stars

Always a great stay.

Always a great stay. We love Carolina Cabins. We know the homes are always clean and well maintained.

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Kristie Bass
Kristie Bass
1 reviews
over 4 years ago
5 out of 5 stars

The house was amazing and the views…

The house was amazing and the views were fantastic! Perfect for our family getaway!!! :)

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over 4 years ago
5 out of 5 stars

Beautiful home

Beautiful home, perfect view! Great space to get together with friends. Kitchen well-appointed, very spacious!

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Maura B.
Maura B.
1 reviews
over 4 years ago
5 out of 5 stars

Great experience with Carolina…

We had a great experience with Carolina Cabin Rentals. We got emails leading up to our rental date with all the information we needed about the house and helpful tips for varying weather conditions. The hot tub had a bit of sediment on top of the water and in the filter when we arrived and when we called CCR about it they were very friendly and responsive and sent someone out to clean it within a couple of hours. We would recommend them and rent through them again.

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Sandra Hussey
Sandra Hussey
1 reviews
over 4 years ago
5 out of 5 stars

As always we were so pleased with our…

As always we were so pleased with our rental and the services provided by Carolina Cabin Rentals

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over 4 years ago
5 out of 5 stars

Loved working with Carolina Cabins

Loved working with Carolina Cabins. They called me after I booked to see if I had any questions and to let me know if I needed anything that they were available for me to call and talk to a live person. 😊 The emails received were very informative and made our arrival & stay so smooth. I would definitely book a cabin with them again.

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Ashley M.
Ashley M.
1 reviews
over 4 years ago
5 out of 5 stars

Great!

Great place for kids to stay. Super easy to book.

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Susan Evans
Susan Evans
1 reviews
over 4 years ago
4 out of 5 stars

We had a wonderful trip!

We had a wonderful trip! Where we stayed was top notch and we can’t wait to come back. We needed more trash bags though. (I know for longer stays we needed to grab them, but we only got one for the weekend.) When we walked in to the place, there was a trash bag left for us to throw out. I think the cleaning crew just accidentally left it. We also needed to throw trash out but didn’t realize there was a special place for that. I also know the cleaning of the property was included in our stay, so to tip the cleaning people in the envelope they left was interesting. The hot water didn’t last long for a family of four, but other than that, we absolutely loved everything about our stay! Just those few things that occurred made my rate be 4 stars instead of 5. Overall the place is a treasure and I would give it a 5!

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K Wallace
K Wallace
1 reviews
over 4 years ago
5 out of 5 stars

Great Experience

This was a great experience for us. We were looking for a nice place to socially distance and have fun. The online process with NC Cabin Rentals was extremely easy and efficient. I received all information prior to the trip for a smooth check in/out process. The property was exactly like the pictures. We will definitely use this company again.

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