Carolina Cabin Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Carolina Cabin Rentals made our Christmas vacation wonderful. They are very informative and have excellent customer ser...Read more
We are with a Church organization that decided to go back down for a second time to the Boone area and serve with Samari...Read more
If I could give this a 0, I would. After natural disaster, Hurricane Helene, traveled through the area, leaving destruct...Read more
Everyone we spoke to was friendly and professional from beginning to end! Our only issue - The cabin still had some trash outside from the previous tenants when we arrived. We called, but they were already aware. Someone came out immediately and took care of it! The communication was superb and we couldn’t be happier with our stay at The Refuge!
It’s was excellent experience
Loved the cabin and the whole rental process! Very responsive to all my questions. Will book with you again.
Excellent Stay! We enjoyed every bit of this place. Good communication. Clean and close to App Ski Mountain. Would definitely stay again!
The house was in perfect conditions and just as described, the location was great since we were very close to Sugar Mountain, grocery stores and restaurants. Definitely would go back.
The home was wonderful! Areas of improvement would include leaving detailed instructions for use of garbage disposal and more info on garbage pick up. Otherwise we had a wonderful experience despite getting snowed in for 2 days.
Cabin Was Beautiful And Has An Amazing Mountain View To Match... Very Easy To Book And Locate... Can't Wait To Plan Another Trip!!!
Carolina cabin rentals is completely professional. We had some unforeseen bumps in our travel and they were amazing at getting them fixed, helping us be comfortable and responding to us quickly.
Great property. Beautiful. Everything we expected
This cabin was fully loaded with everything you need. Just bring your food and drinks. The view was breath taking and what a wonderful white Christmas we had. I really enjoyed everything about this cabin. Clean and a lot of space to spread out.
Great villa walking distance to the slopes. Clean and cozy!
Perfect, clean, easy, and fun.
We loved the house, the location, and the amenities. We booked at the last minute and were able to have a wonderful couple nights.
From step 1 to the final we are extremely pleased with all parties involved, starting with Carolina Cabin Rentals down to the Cabin’s Owner, we’ve been vacationing for as long as we can remember and this is definitely #1. We’re for sure looking forward to coming back in the very near future. Thanks
Fantastic place and view!
We had a wonderful experience. The house was equipped with all essentials. It was small and cozy, and while we did not expect a 15-20 minute drive from the main road, we still had a great time sight seeing and walking nearby trails. The community park was less than a 5 minute walk away from the cabin, perfect for my two young daughters. It was packed with comfortable couches and great movies for the evenings. Thank you for the family experience.
One of the easiest rentals I’ve ever been involved in. Communication was simple. Nothing hidden. Will use again!
This was an amazing Cabin! The scenery was beautiful! We had an awesome stay plenty of room. We had trouble with the heat downstairs but the maintenance man was quickly sent to work on it. When we got ready to leave in the midst of all the chaos of getting the last picks and videos, my guest put her pillow and blanket down on the couch. We departed and half way home she realized she left her things. We called back because after looking through all the cars with no luck. We looked to see if the last video I took as I was walking out the door showed anything. The pictures showed the items on the couch along with the last video. My guest called and spoke to someone knowing that she had to pay to get her things back but didn't care. The items a handmade blanket Dallas Cowboys and a massage pillow. She was told that the housekeeper would be informed about the items. Well, she called a few days later and was told that another family came right after us. My guest asked so you didn't clean the house with COVID-19 pandemic the person responded yes I meant the housekeeper didn't find anything. The person stated that the housekeeper saw some items but thought they belonged to the house and that there isn't any way of knowing what belongs to the home. My guest replied that there is an inventory list and description of the home because the maintenance man had it. She also replied that anyone can take whatever they wanted from the house. I know that whoever got the blanket and pillow had a nice Christmas gift! Word to the wise check and double check wherever you vacation for your items because everyone isn't honest about returning things especially the people working for CCR. James
Very professional and well detailed instructions from the rental site. Property needs a little maintenance.
Will use these folks again
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