Carolina Cabin Rentals
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Bearadise beware
We booked Bearadise cabin because it had a hot tub. Before we were leaving for the trip, I noticed another review for a cabin with Carolina Cabins that said when the got to the cabin the hot tub wasn't working. I called the company and just 8 minutes before I called, the office was notified the hot tub wasn't working. I asked if we could change to a cabin with a working hot tub and was told there weren't any available. Talked to family then called back to see if my trip insurance would cover canceling. The second person I talked to said she thought it would, or we could call back and they would talk to the owners about a discount- oh and they gave us $75 for the hot tub not working. Long story short, the insurance denied the claim saying it was the owners issue. Several emails later we have still not gotten any type of refund. I honestly would have been happy with a partial refund. Whether it was Red Sky insurance, the cabin owners, or Carolina Cabin rentals who knows.... poor business either way. This group can really pass the buck.