Carolina Cabin Rentals

4.662873399715505 out of 5 stars
4.7
Excellent703 reviews

TrustScore

4.7
4.662873399715505 out of 5 stars
Excellent
5 out of 5 stars
619
4 out of 5 stars
25
3 out of 5 stars
9
2 out of 5 stars
6
1 out of 5 stars
44
703 reviews in total

Review summary

Carolina Cabin Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Carolina Cabin Rentals made our…

Carolina Cabin Rentals made our Christmas vacation wonderful. They are very informative and have excellent customer ser...Read more

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

No refund or reschedule Allowed, even if your brother had a stroke and you cannot come!

We are with a Church organization that decided to go back down for a second time to the Boone area and serve with Samari...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Extremely poor customer service!

Extremely poor customer service!! We booked a cabin for my daughter's 16th birthday through Carolina Cabin Rentals. Afte...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

If I could give this a 0

If I could give this a 0, I would. After natural disaster, Hurricane Helene, traveled through the area, leaving destruct...Read more

0
0
🔥 High engagement

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Mary Megyeri
Mary Megyeri
1 reviews
about 4 years ago
5 out of 5 stars

We had a fantastic time at Bear the…

We had a fantastic time at Bear the View. I have never stayed up so high in the mountains and the road up there was steep but the views were spectacular. We loved it! I would definitely go back again. The house was very clean and just as described. The refrigerator in the kitchen did not seem to keep things very cold but the one in the garage worked very well. We thoroughly enjoyed our mini family reunion to celebrate my brother's 50th Birthday! Highly recommend.

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Tara Wheat
Tara Wheat
1 reviews
about 4 years ago
5 out of 5 stars

We’ll be back!

This is our second time using Carolina Cabin Rentals. We will definitely be back. Love the cabin options and locations. We have greatly enjoyed both of our vacations in the cabins!

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Julia
Julia
1 reviews
about 4 years ago
5 out of 5 stars

We’ve stayed with Caroline Cabins two…

We’ve stayed with Caroline Cabins two years in a row and we had a wonderful experience both times. We will happily use them again if we are able to return to the mountains.

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The Kidd’s
The Kidd’s
1 reviews
over 4 years ago
5 out of 5 stars

A Fabulous Find

We stayed at the So Inclined rental. We loved it. Beautiful on the inside and out. It is in a great location. We recommend staying here or taking a look at other properties Carolina Cabin Rentals have to offer. All staff that I spoke with were very helpful and professional. This rental has it all. The floors in the bathroom are actually heated!!! The bed slept very well. The view is amazing! It is in a great community. We will definitely stay at So Inclined again!!! Please consider this rental and you won’t be disappointed!

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Leslie Maxson
Leslie Maxson
1 reviews
over 4 years ago
5 out of 5 stars

Excellent Experience

The entire experience from the very first call to book the house to the pleasant surprise of the home we rented was absolutely perfect. I will definitely contact Carolina Cabins again.

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Peter Thomas
Peter Thomas
1 reviews
over 4 years ago
5 out of 5 stars

My wife and I wanted a quiet place for…

My wife and I wanted a quiet place for our anniversary. The cabin we rented was just that.. quiet, peaceful, secluded. The interior was clean. Nicely decorated. Had what we needed. We really enjoyed our stay. The area had plenty of attractions and things to do. Loved the cabin. The hot tub to relax. Sitting on the porch with peace and quiet. I forsee another get away in the future. Carolina Cabin Rentals will be our first place to find our getaway.

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over 4 years ago
5 out of 5 stars

We loved the cabin and will definitely…

We loved the cabin and will definitely be renting with you again next year!

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Alan Simon
Alan Simon
1 reviews
over 4 years ago
3 out of 5 stars

Cabin was very nice but getting dated…

Cabin was very nice but getting dated and in need of some repairs and updates. The weeds outside and all around the house were extremely overgrown and don't look like they were cut possibly going back into last summer. The management company was responsive and did send a crew out to take care of. The stone driveway is a challenge and very steep, would not want to try it in the winter!

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Diana
Diana
1 reviews
over 4 years ago
5 out of 5 stars

Professional

The cabin was beautiful and the experience with the company was professional and easy.

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KEM
KEM
1 reviews
over 4 years ago
3 out of 5 stars

Really nice place and nice location but…

Really nice place and nice location but not worth price and security deposit took over 2weeks plus took interest out - very vague responses in timeline.

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over 4 years ago
5 out of 5 stars

1st class cabin

This was a wonderful, spacious cabin decorated beautiful with all the amenities. We were a party of 7 and had more than enough room. The only thing it was missing was the hot tub!

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Stacey Baker
Stacey Baker
1 reviews
over 4 years ago
5 out of 5 stars

The Pinecone Manor

The Pinecone Manor Very nice spacious home for a large group. Very clean, the property had everything we needed to enjoy a day in or day out. Minutes from a hiking trail and a short trip to Banner Elk. Carolina Cabin rentals was very easy to work with. We had a couple issues with a clogged drain and garage door not opening and they were very quick to respond and get our issues taken care of. We had all the information we needed about the property prior to arriving.

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over 4 years ago
5 out of 5 stars

Really nice place but the views were…

Really nice place but the views were not that great Very nice staff at the rental company I would stay here again

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Maite Miranda
Maite Miranda
1 reviews
over 4 years ago
5 out of 5 stars

We loved the place

We loved the place

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EdF
EdF
1 reviews
over 4 years ago
5 out of 5 stars

Great cabin and Carolina Cabin Rentals…

Great cabin and Carolina Cabin Rentals was very good with communicating throughout the process!

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Eugene Swyers
Eugene Swyers
1 reviews
over 4 years ago
5 out of 5 stars

The team at Carolina Cabins Rentals was…

The team at Carolina Cabins Rentals was very responsive and helpful. Everything was handled easily online and we received confirmation immediately along with a follow up call to see if we had any questions or needed anything. We later added a day and got a call back right away with a positive response and updated paperwork. Check in remotely was easy and use of the app for directions and door entry was nice. We would definitely go through them again not to mention our cabin was spectacular.

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over 4 years ago
5 out of 5 stars

Great staff

Staff at Carolina Cabins is ultra responsive. Questions are resolved within one day at max. You’ve got a great product.

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over 4 years ago
5 out of 5 stars

We enjoyed this property and the…

We enjoyed this property and the location would highly recommend

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gb
gb
1 reviews
over 4 years ago
1 out of 5 stars

Stick with VRBO and AIRBNB!

Our experience with Carolina Cabin Rentals was awful! Horrible customer service – they proved to us that they don’t care about their customers! If you are reading this and you haven’t rented from them yet – I recommend going with VRBO or AIRBNB!! We’ve had great experience with both of those organizations and will stick with them!! We rented a cabin from Carolina Cabin Rentals – Bears Creek Lodge - and it was a gorgeous cabin but it was very dirty in many areas. I sent an email to Carolina Cabin Rentals with pictures (so they could see it for themselves) explaining our experience. No response. I sent it again 2 weeks later and still no response. What kind of customer service is that? AWFUL! Plus, there is a $1000.00 security deposit when you rent and when they refund your deposit – they take out a $33.83 “administrative fee”. Just all around disappointing! If you want a good experience, DON’T use them!

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over 4 years ago
1 out of 5 stars

Don't trust their 5-star rating

In April 2021, we stayed at a CCR property rated 5 stars, Parkway Retreat in Blowing Rock, NC. From the moment we walked in the door, it was clear this was not a 5-star rental (terrible smell from dirty diapers left in the trash). We uncovered a number of issues throughout our stay (not enough hot water for showers, clogged bath tubs, no heat in the basement with 2 bunk beds, among other things). At the end of our stay, I wrote a very comprehensive review to make sure others were forewarned. In spite of my many emails asking why my review and rating are still not reflected on the CCR site, and being told that they will be, here we are in August and Parkway Retreat still has a perfect 5-star rating. It seems clear to me that CCR doesn't really care about honest reviews. Be forewarned and don't trust any of their 5-star properties.

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