Carolina Cabin Rentals

Easy to use and great options. Never disappointed.

Loved the cabin and everything about this trip!

The rental process was smooth and easy. Carolina Cabin Rentals has been in communication with helpful information.

The Hilltop Haven House was nice but simply lacked cleaning and basic maintenance. We were excited for our family vacation with 7 adults and 7 kids ranging from 3 years old to 15. Upon arrival, everything was dusty, dirty and you can tell there was a rush to turn over. Dishwasher was full of dishes amongst other things that stuck out immediately upon arrival. One room had dirty sheets laying on the bed. Immediate disappointment was felt as promises of COVID cleaning measures would mean more than normal cleaning would have been expected. Instead 14 guest arrived to dead bugs on the floor and debris all over the bedroom carpets. I’m not sure you if the cleaning crew have their own vacuums, but the one located at the residence was junk. Almost all of the chairs surrounding the fire pit were busted. We immediately reached out to Carolina Cabins and they sent a maintenance tech who fixed two light bulbs and replaced the broken chairs but didn’t address the other issues. The hot tub was absolutely gross with dead flies, flaking insulation and brown slim around rim. Everything we experienced was in direct contrast to the contractual terms and statements of COVID-19 cleaning. I feel bad for the home owners who are probably not aware of the need for a deep clean and failure of the company to best represent their interests and their guest.

The cabin was good. Perfect for 4 people. There was a couple of things I didn’t like. One of those is the parking lot. Only fits 2 cars. The other thing was the shower. It was clogged and the water comes out to the toilet area. A few tiles were lose. I had to unclogged by myself. what I took out from there was disgusting. The floor heater in that bathroom didn’t work at all, I thing because of the leak. Besides that, everything was perfect. Good location (close to sugar mnt, Appalachian and beech mnt.

Everything was beautiful

Carolina Cabin Rentals again exceeded my expectations with their top notch customer service. Upon arrival at my rental the door code didn’t work. One quick call to the office (after 5:00) and I received a new code and proceeded to have another wonderful stay in a quality property.

We have a blended family and this cabin was able to accommodate all of us. The hill in the back was perfect for our little one to slide down. The cabin was well stocked with kitchen appliances and linens. The hot tub was a little difficult to get in because of the snow and the walk to the house in the cold weather. The snow plow came through each day which made it easier to maneuver the roads. I thought the decor was beautiful.

The house was clean and came fully equipped with everything we needed for our weekend. Can’t wait to go back!

This was the perfect place to meet my extended family for a week. The cabin was really beautiful and clean. The wifi didn't work great so some online classes were missed. None of the kids complained. The driveway was exilerating to say the least. Our truck didn't make it up, luckily my family had a 4wd. The hot tub was amazing. The snow was amazing. Definitely was a great and memorable experience.

Loved the experience. Everything went smooth. Great cabin, great location, clean and cozy. I couldn't ask for more. Thank you for making my family vacation a pleasurable and unforgettable one.

Great communication, awesome locations, spectacular service!

Amazing stay very clean, amazing views already booking my trip for next year with my family.

Cabin is very clean. Property manager very responsive to us. 1st night we got there ni water heater and heater. But they took care of the problem ASAP. We will make Carolina cabin rental our home everytime we visit NC.

We stayed at Divine View. Absolutely beautiful view!!! The house is very nice and fully equipped. This house is at the very top of Seven devils so the drive can be challenging especially in the winter. The driveway was full of snow and ice when we arrived so we had to park at the bottom of the driveway and haul all of our belongings up the driveway to the house. Carolina Cabin Rentals should consider clearing the driveway prior to check-in.

We had a few small issues with our cabin. I called after check out to let them know for future guests and they didn't seem to care at all. Otherwise, our cabin was very clean and we had a great trip!

Carolina Cabin Rentals staff are a very professional TEAM of individuals that promptly respond and spend that extra time to ensure your individual cabin/vacation bookings questions/confirmations are complete! Great experience, will book with Carolina Cabin Rentals again and again! We booked in January 2021 and the cabin was exactly as posted and very clean!!! Thank you! -Bev

Huge disappoint all the way around! We have traveled to the area on numerous occasions, but never rented from this company. The pictures of the home were a far stretch from the actual state of the home. Upon arrival, the furniture was completely disorganized, the couch was covered in feathers/lint, the steps to the hot tub were covered in ice, there were berry few cooking pots/pans and the dishwasher was filled with half of the dishes dirty. We had to purchase ice and spend over 2 hours busting up the ice on the stairs. Additionally, the maintenance man showed up as we checked in (approximately 30 minutes earlier than normal check in) and had to drain the hot tub because it was cloudy and dirty - which resulted in us not being able to use the hot tub until Day 2. Once the hot tub finally heated up, it wasn’t maintaining heat. One of the reasons we booked this place was to enjoy the hot tub which was a huge disappointment because we could only use for 2 hours the weekend. Before arriving, two people at the rental office indicated the house had been empty for an entire week. So it is beyond frustrating that they would wait until the day of check in to clean the house and check the hot tub. Furthermore, we were only provided one towel per person and one roll of toilet paper per bathroom. The manager offered to refund us $75 because of the hot tub issue, which is thoughtful, but unfortunately that wasn’t enough given the other issues we encountered. We will be booking rentals in the future with the companies we previously used.

As always, wonderful cabin and wonderful service.

Great place! Enjoyed it thoroughly. Smooth rental process. Can’t wait until next year. Hope it snows again.