they were super super helpful
they were super super helpful! can’t thank them enough.

10 months ago
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had... See more
Over a year ago
‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more
Over a year ago
Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I was out of town with family and the payment is due January 2 and they locked my car... See more
Over a year ago
They made buying the car so easy I was impressed. Now day 5 having issues with the car. Called the salesman who sold me the car told me he had nothing to do with my issue he is just a salesmans but he... See more
they were super super helpful! can’t thank them enough.
Robb was great! He gave clear and full explanations on every aspect of the transaction. Great experience and I would recommend this company to anyone!
Very pleased with my experience at CarCity. Would highly recommend them to my friends and family!
I drove 2 hours to get to Car City in South Bend and shortly after arriving I picked out 3 vehicles and was preapproved for any car on the lot after Robb made a phone call :) I have never ever in my life bought a vehicle off of the showroom floor until that day! One happy gal here. Love my Ford Edge 💯 I've been with Orbit leasing for 4 years now and just leased for another 4 🤗
It was fast easy an no appointment needed the car rep. Was fantastic in doing his job.
I just leased my third car with Car City. Another great experience. I’m very happy with my car and their service.
I would like to thank Steve for all the hard work and I had a great experience with them they are great people thank you again Steve for all the help if you need a car Steve is the guy
5 Stars if you got nothing to lose. I had nothing to lose. The Salesman was very professional and the process was incredibly simple.
Car city has made a great impact on its customer service Toni she is a top notch customer service rep what a great job she has provided for orbit leasing my experience with her has been wonderful over the past 12 yrs thanks so much Toni
Awesome customer service
Barry and Will were super and helpful. I’m definitely glad I went back and got another vehicle. Thanks guys! ~Joshua
Good place to get a nice vehicle, of course you end up paying more than the vehicle is worth but that's the price you pay for messing up your credit I guess. Gotta do what you gotta do. Kyle was .y salesman in Portage, MI he was a nice guy and the transaction was quick and pretty easy. They let you pick your car and dont push you at all, one of the best experiance I've had with a car salesman.
My experience was smooth and went very well.
Have good cars
Was a great experience. Jordan and Brandon were wonderful.
A great place to a new vehicle great staffv Bradon was very helpful aswered all our questions . Iam telling all my friends amd family to go there .We when to the Portage location and They didnt have what we wanted but got it fromthe Grand Rapids loction we when there on Sat and by Monday the car was at Kalamazoo location we love your new SUV Thank u car city for maling our dreams come ture
Great service
They vary. Helpful
Easypeasy Hard working people.
Great place to get a car!
Based on analysis of 71 reviews rated 1-2 stars for Car City
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
“And thank goodness we purchased warranty as not even 12 months later we had a $3800 bill ( and the warranty didn't ev...”
“Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I...”
“PRESTIGE MOTORS at Car City are the absolute biggest joke”
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
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Car City is an auto dealer operating in Michigan and Indiana, specializing in providing financing solutions for individuals with bad credit, low credit, or no credit. The company offers a diverse inventory of vehicles, including sedans, SUVs, coupes, and trucks, ensuring customers have access to a wide selection to meet their needs. Each vehicle is backed by a 6-month/6,000-mile warranty and a money-back guarantee, reflecting the company's commitment to customer satisfaction. Customers can easily apply for financing through Car City's online platform, which also allows them to view a curated list of vehicles within their approved price range. The company offers flexible shopping options, including the ability to pick up vehicles at one of their many locations or have them delivered directly to their homes within the service areas. Car City aims to simplify the car-buying process for those facing credit challenges, making vehicle ownership more accessible.
This profile hasn't been claimed by the business owner.
Car City garners a mix of reviews, with a notable 80% positivity rate reflecting commendable service and customer experiences. Many reviewers praise the staff for their helpfulness and dedication, highlighting individuals like Jordan, Steve, and Cindy for going above and beyond during the car-buying process. Customers appreciate the ease of transactions and prompt approvals, often receiving their vehicles quickly and without hassle. However, significant concerns arise regarding vehicle quality and post-purchase support. Several consumers report issues with cars shortly after purchase, citing problems that were dismissed by staff, leading to frustration. Complaints about hidden fees and poor customer service experiences also surface, suggesting a lack of transparency.
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