Only had my car for 30 days and got to…
Only had my car for 30 days and got to drive it for 8 days. When purchased it they said they went through the car.

10 months ago
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had... See more
Over a year ago
‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more
Over a year ago
Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I was out of town with family and the payment is due January 2 and they locked my car... See more
Over a year ago
They made buying the car so easy I was impressed. Now day 5 having issues with the car. Called the salesman who sold me the car told me he had nothing to do with my issue he is just a salesmans but he... See more
Only had my car for 30 days and got to drive it for 8 days. When purchased it they said they went through the car.
Thank you Steve for helping get a car! Your the best bro!!
Jordan and Brendon was excellent.
I went in Dec to purchase a car. I applied and was approved with a hefty down payment. The down payment was high because, at the time, I was working through a temporary staffing company transitioning to a new hire position. I was instructed to come back when I was hired in with paystubs to prove employment. One month later I came back, down payment was knocked all the way to $39 down. I was able to add $1000.00 of my own cash with what the finance company approved me for, and drove off in a 2012 push start Altima. Also car city matched my down payment up to $500 so that was put towards my car as well. I was able to do a referral scratch off, my sister referred me, and she’s being sent the reward in mail. Best car experience ever!! Also received $25 Meijer gift card for setting up payment schedule to be directly deducted from my banking account! I could go on and on about the Perks of the extra insurance blah blah blah but I believe you all get the picture. #HappyCustomer #SatisfiedMom
Excellent customer service! Love them
Great experience. Nice dealers, good selection. I love my Journey!!!
Great service !
Friendly and courteous. They explained the term in detail. Listened to my concerns.
Very helpful. Steve and jared rock!
This was our second car from Car City. We have always received excellent service. Our Sales person, Robb Ayers, was wonderful to work with. I enjoy your no pressure approach. We walked the lot uninterrupted, found our choice and then came inside. Which is exactly the way I like to shop. Our family would like to thank all of the people at Car City and Orbit Leasing, for the above average care and service they provide. We recommend you to all of our friends and family. Our oldest daughter and son in law are now driving a Car City vehicle!! Thank you. Sincerely, The Gridley Family
Very good and they communicate with you right away
Highly recommend Anthony from United Autos at Car City Minchinbury. Service and people skills were outstanding, didn’t feel pressured into anything at all whilst we looked around, unlike some “ car sales men “ . Kept us updated on what was happening and where we were at whilst finance was getting approved. Go and have a chat with Anthony from United Autos I’m sure he will look after you 👍🏼
Car City did me right, and I will be back with my business again in the future.
This was the easiest and most laid back purchase I've ever made. Jordan was awesome!! I tell everyone to go to CarCity!!!❤️❤️
Car City has worked with me on the last three vehicle purchases. They make it easy to apply, and are quick to respond if you have any questions or concerns. The overall experience I have had is a positive one.
Jordan was very helpful and friendly. Made the hole process simple and easy!
Dont get a car from them im pay for a peace of trash 589.75$ is my car note only had the car four months and its been in the shop 3 months and now the car still needs work that there trying to make me pay for did i tell you this is a lease 👎 to car city they put u in cars that don't last your lease time bad move on my part wish i never did it... DON'T DO IT PEOPLE..... My name is Demetria Cope and i was not giving them a star the only way u can post is if u give them at least one ain't that something....
I would recommend this company to anyone!
A great place to get a car when your credit is not so great!
I have been with this company for almost a year now and they have yet to let me down and for that I am forever grateful. I would like to give a shout out to Steve Reath from the Lansing location. Steve thanks for the helping of picking out and up my 2009 Chevy Malibu. Its an amazing ride and an amazing company. Thanks again guys.
Based on analysis of 71 reviews rated 1-2 stars for Car City
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
“And thank goodness we purchased warranty as not even 12 months later we had a $3800 bill ( and the warranty didn't ev...”
“Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I...”
“PRESTIGE MOTORS at Car City are the absolute biggest joke”
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
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Car City is an auto dealer operating in Michigan and Indiana, specializing in providing financing solutions for individuals with bad credit, low credit, or no credit. The company offers a diverse inventory of vehicles, including sedans, SUVs, coupes, and trucks, ensuring customers have access to a wide selection to meet their needs. Each vehicle is backed by a 6-month/6,000-mile warranty and a money-back guarantee, reflecting the company's commitment to customer satisfaction. Customers can easily apply for financing through Car City's online platform, which also allows them to view a curated list of vehicles within their approved price range. The company offers flexible shopping options, including the ability to pick up vehicles at one of their many locations or have them delivered directly to their homes within the service areas. Car City aims to simplify the car-buying process for those facing credit challenges, making vehicle ownership more accessible.
This profile hasn't been claimed by the business owner.
Car City garners a mix of reviews, with a notable 80% positivity rate reflecting commendable service and customer experiences. Many reviewers praise the staff for their helpfulness and dedication, highlighting individuals like Jordan, Steve, and Cindy for going above and beyond during the car-buying process. Customers appreciate the ease of transactions and prompt approvals, often receiving their vehicles quickly and without hassle. However, significant concerns arise regarding vehicle quality and post-purchase support. Several consumers report issues with cars shortly after purchase, citing problems that were dismissed by staff, leading to frustration. Complaints about hidden fees and poor customer service experiences also surface, suggesting a lack of transparency.
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