Car City Reviews

Ok, I went in on a whim just to see what they had to offer. I tell you this, 1000% glad I did that day. They have been friendly, professional and upfront the whole way through. And the icing on the cake was the fabulous leasing company, Orbit Leasing. I just looked at my Credit rating today and I was nothing, NOTHING but pleased. So the whole experience has been in my opinion, hands down, THE BEST!!!!! And I even got the car I wanted, not one THEY decided was right for my situation. Thanks CARCITY and Orbit Leasing.

The ad is 39 dollars down all credit types but once I applied I was told 2000 down with no explanation of why false advertising

My car has some tweaks but it gets me and my family where we need to go!

Very good customer service. Love love love my car

My sales guy was very fun to work with and had a great sense of humor. Very nice guy. If all goes well with my new vehicle, I will definitely be back!

the people are awesome and great. I know they aren't suppose to hold a vehicle, but since I was coming from Houghton, they held the one I wanted. I appreciate this. I have been telling everyone of my friends about the great treatment and service, and it would be great if we could have a Car City up here. I'll even take Barry for the manager, LOL. I just can't say enough. I am very pleased with the vehicle I chose.

Everyone was helping to make sure we left with the car we wanted. We are very satisfied and recommed whoever is looking to get a vehicle go to car city.

Highly recommend super quick super easy very up front and honest and very helpful

Could be a little faster on purchasing vehicle

Kyle Hamstra was fantastic!

The guy's were amazing. They were very helpful. I will tell any one looking for a vehicle to go to Car City. Best place in town.

This is the 3rd car that I have got everyone that I came encounter with was very pleasant and I would recommend you guys to anyone. I

I had a great experience with Car City. Steve at the Lansing location treated me with respect, and was very personable and knowledgeable. It was his level of service and attention that swayed my decision to go with Car City. I was working with a couple of other dealerships, but the positive experience I had here made the difference. I only hope the vehicle provides a similar positive experience.

Got us approved in good time, but didn’t seem to know what was going no at times. Did not know the reg. Code for handicap plates. So we have to spend 1 1/2 hours getting the right plate for the vehicle. And gas to get it changed. But other that we got a nice vehicle.

Car city is wonderful dealership to deal with

Good deal on a good car. Not sure of the inspections before sale because while on test drive the Traction Control light came on. After purchase took to a shop to have it recalibrated and to find the left outer tie rod end was bad. Extended warranty covered it. Upon my own inspection the air filter was filthy and the intake hose was not attached to the air filter housing. Whoever car city uses for their before sale maintenance needs to pay attention. I was pulling unfiltered air into the intake, luckily I am mechanically inclined.

I give 5 stars great experience great customer service and very friendly they did not push they gave me time to think

Over the years they have treated us very well . Good selection of cars and trucks. I like that they have there inventory online with the auto check feature .

Kyle was thorough and efficient, very nice and helpful.

Good experience