Awesome service
Service was great it's my second car from here couldn't be happier really recommend

10 months ago
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had... See more
Over a year ago
‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more
Over a year ago
Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I was out of town with family and the payment is due January 2 and they locked my car... See more
Over a year ago
They made buying the car so easy I was impressed. Now day 5 having issues with the car. Called the salesman who sold me the car told me he had nothing to do with my issue he is just a salesmans but he... See more
Service was great it's my second car from here couldn't be happier really recommend
Great place to get a car this is my 3rd car from here! Great customer service!!
Very quick and easy.
Always helps the customer
I did a pre-approval application online. made an appointment and then went in. the salesmen are not that transparent on how its set up. all in all its a company i cannot wait to get away from. leasing a vehicle for 20,000$ and then when lease is up i still dont own it till i pay another 3,000$ for a 2011 kia soul...they definitely prey on the weak.
The people were very helpful and got us thru the experience with a minimum of work and when we told them what we were looking for they found just the vehicle we were looking for
I absolutely love my car that I purchased from car city! The sales people were friendly and explained everything in detail.
I got a great vehicle, which is the most important part. But the entire time I felt a bit uneasy. I've yet to have a bad moment or be treated horribly per say. But everything just felt like they were trying to pull one over.
I would recommend anyone to car city! The staff was kind and very helpful I was able to get what I wanted even though it was at another location.
I am very pleased with my 🚗
Within the 2 weeks of having this car my granddaughter said the brakes didn't brake as they should. Today the car wouldn't start and after getting a jump it would not stay running. She has placed a call to car city and they instructed her to call someone they deal with when there is a car problem. At this point we're not sure of the problem but I'm willing to bet it will be a cost out of my pocket. Very disappointed that we are having problems this soon after purchasing this car.
Very helpful and nice.
I would not go here if you are in the working class. 39$ down draws you in but for a simple 9g car you end up having to pay 18g. Once you sign the lease. Lease. You have till the next day to bring it back. Keep that in mind.
Helpful sales staff
This was the second purchase fro car city, would have liked a bigger selection of mid size trucks
We had a very nice experience with the staff. Very helpful and patient!
Even though I had bad credit and a tough time getting through the car buying process, everyone was very helpful and kind! I'm glad I could get a vehicle that I wanted!
It was a very nice experience and for me the best part was not being pushed. I also liked the fact that I didn't have someone hovering over me so I could make my decision without pressure.
Truck price wasn't problem, being told last minute it's a lease not a purchase was
Payments are a little high, but they were able to get me into a car within a couple hours.
Based on analysis of 71 reviews rated 1-2 stars for Car City
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
“And thank goodness we purchased warranty as not even 12 months later we had a $3800 bill ( and the warranty didn't ev...”
“Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I...”
“PRESTIGE MOTORS at Car City are the absolute biggest joke”
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
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Car City is an auto dealer operating in Michigan and Indiana, specializing in providing financing solutions for individuals with bad credit, low credit, or no credit. The company offers a diverse inventory of vehicles, including sedans, SUVs, coupes, and trucks, ensuring customers have access to a wide selection to meet their needs. Each vehicle is backed by a 6-month/6,000-mile warranty and a money-back guarantee, reflecting the company's commitment to customer satisfaction. Customers can easily apply for financing through Car City's online platform, which also allows them to view a curated list of vehicles within their approved price range. The company offers flexible shopping options, including the ability to pick up vehicles at one of their many locations or have them delivered directly to their homes within the service areas. Car City aims to simplify the car-buying process for those facing credit challenges, making vehicle ownership more accessible.
This profile hasn't been claimed by the business owner.
Car City garners a mix of reviews, with a notable 80% positivity rate reflecting commendable service and customer experiences. Many reviewers praise the staff for their helpfulness and dedication, highlighting individuals like Jordan, Steve, and Cindy for going above and beyond during the car-buying process. Customers appreciate the ease of transactions and prompt approvals, often receiving their vehicles quickly and without hassle. However, significant concerns arise regarding vehicle quality and post-purchase support. Several consumers report issues with cars shortly after purchase, citing problems that were dismissed by staff, leading to frustration. Complaints about hidden fees and poor customer service experiences also surface, suggesting a lack of transparency.
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