10 months ago
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had... See more
Over a year ago
‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more
Over a year ago
Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I was out of town with family and the payment is due January 2 and they locked my car... See more
Over a year ago
They made buying the car so easy I was impressed. Now day 5 having issues with the car. Called the salesman who sold me the car told me he had nothing to do with my issue he is just a salesmans but he... See more
Car city help me when I need it . they gave me achance where no one else would they have made the experience so easy that I will and have told many to go and check them out
This is my first time going to car city, i looked them up went there and everyone is so helpfuf and friendly,. Im am happy with my car..thank you!!
Very friendly customer service. It was a totally new experience of buying a car.
Customer service is phenomenal, however the pricing and predatory hidden fees are really not exactly something I'm happy with. I bought a car that had a sticker price of just under $9,000 but by the time all of the fees were added in, the overall pricing is nearly $17,000. That's just crazy to take advantage of people who can't afford to get financed.
The $39 down is the real deal I kept waiting for the catch guess what there is no catch. And man do I love my new car
I was recently in with a friend that was purchasing a car. Jeff and Ryan were extremely pleasant and willing to answer every question that was thrown at them. Will definitely recommend the Cadillac location to anyone I know.
Great people, willingness to explain any and everything in great detail, 😀 wouldn't of picked any other place to deal with!! Very happy with my service.
Very helpful and knowledgeable. Very respectful.
Had a great experience would def go back and refer any friends and family you guys were awesome very friendly and fast about getting my car and me on the road
Had a great experience
Great people helpful and friendly
It was very easy and the people were very very plate. The cars are priced decent and well cleaned.
Good friendly people
Not much of a selection. Overall a good experience, the sales people were very professional.
The staff was very helpful and it was easy to go home with a car :)
I love my car from car city thank you car city your the best
The salesman was polite and helpful. I would get another vehicle from them.
Walked in and asked to apply for a car loan. Spent the whole day getting insurance and all that set up for the car. Sit down in the room to speak with the finance person and sign all the documents and look at the terms - 6,000 "rental fee" this isnt a car loan it's a lease... so for a 7,000 car which they have listed for 9,900 I'd pay 18,000. And to even keep the car after 4 years you have to pay $1600... ridiculous ! why didn't they disclose it's not a car loan at the beginning of this situation. Needless to say I returned the vehicle and bought a beater... It would be cheaper to buy a $500 car and fix it up as you can then deal with this for 4 years. There are other options don't let them scam you into getting it with phrases like " credit building program" or "only options" you can figure something out even if your ubering around until you get your $$$ up still would be cheaper than full coverage and a huge monthly payment for something you won't even own after 4 years. Avoidddddddddd
Great place..
Such an easy experience Jordan was so helpful and got things done quickly!
Based on analysis of 71 reviews rated 1-2 stars for Car City
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
“And thank goodness we purchased warranty as not even 12 months later we had a $3800 bill ( and the warranty didn't ev...”
“Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I...”
“PRESTIGE MOTORS at Car City are the absolute biggest joke”
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
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Car City is an auto dealer operating in Michigan and Indiana, specializing in providing financing solutions for individuals with bad credit, low credit, or no credit. The company offers a diverse inventory of vehicles, including sedans, SUVs, coupes, and trucks, ensuring customers have access to a wide selection to meet their needs. Each vehicle is backed by a 6-month/6,000-mile warranty and a money-back guarantee, reflecting the company's commitment to customer satisfaction. Customers can easily apply for financing through Car City's online platform, which also allows them to view a curated list of vehicles within their approved price range. The company offers flexible shopping options, including the ability to pick up vehicles at one of their many locations or have them delivered directly to their homes within the service areas. Car City aims to simplify the car-buying process for those facing credit challenges, making vehicle ownership more accessible.
This profile hasn't been claimed by the business owner.
Car City garners a mix of reviews, with a notable 80% positivity rate reflecting commendable service and customer experiences. Many reviewers praise the staff for their helpfulness and dedication, highlighting individuals like Jordan, Steve, and Cindy for going above and beyond during the car-buying process. Customers appreciate the ease of transactions and prompt approvals, often receiving their vehicles quickly and without hassle. However, significant concerns arise regarding vehicle quality and post-purchase support. Several consumers report issues with cars shortly after purchase, citing problems that were dismissed by staff, leading to frustration. Complaints about hidden fees and poor customer service experiences also surface, suggesting a lack of transparency.
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