10 months ago
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had... See more
Over a year ago
‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more
Over a year ago
Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I was out of town with family and the payment is due January 2 and they locked my car... See more
Over a year ago
They made buying the car so easy I was impressed. Now day 5 having issues with the car. Called the salesman who sold me the car told me he had nothing to do with my issue he is just a salesmans but he... See more
This is my second time dealing with car city and they have not disappointed yet. i did 4 years and now I am doing another 4 years with them great place and true to their word
just one problem. the rear passenger brake light is out
So far so good I would recommend them.
Gave me quick honest service, with no problem! I appreciate the service!
Actually I am impressed by the help and opportunity to get a Car with CarCity.
it was a friendly place. Very helpful
I believe car city did their best in getting me into a new car and I love my New car however I just wish everything would have been completely inspected before I it was put on the lot.
I just love my Ford Flex!!! Had the best experience there!! Steve and his buddy were amazing and I will refer everyone I know to go there!!!
Jordan Rock with the Battle Creek location was above and beyond. He always makes us feel welcomed and always remembers even the smallest details of our personal lives in which makes us feel important and cared about! Thank you for taking care of us when we were in a bind. Look forward to being a part of the Battle Creek locations Car City family!
I very much enjoyed my experience and look forward to doing my business with them now and in the future
Just a few issues with my van within a week of purchase but my sales man got me together real quick on my repairs
Was treated great was very easy to get the car we wanted they made it all easy thankse
Everyone at car city was so nice and they really listened to what I was looking for and wanted. Usually I'm told what I can get
I have had several cars from Car City. I enjoy working with them, and everyone has always been very helpful with any issues or questions that I have had.
Excellent service and very friendly sales people. There is no pressure what so ever on buying a car. They even let you test drive without a sales person.
Really GREAT service. Love these guys
Car city have done us right
We were there kind of late cause my husband works till 5, they were so patient with us and stayed until I got a hold of my insurance co. I will be back and I will recommend anyone looking for a car. Thank you so much for all your help.
Both guys were great, patient, and helpful.. Great experience.
I'd absolutely recommend car city to everyone which is what I've been doing for the past year 1/2. Consider me a highly satisfied consumer!! Steve and Bill are amazing, great guys!!!👍👍
Based on analysis of 71 reviews rated 1-2 stars for Car City
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
“And thank goodness we purchased warranty as not even 12 months later we had a $3800 bill ( and the warranty didn't ev...”
“Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I...”
“PRESTIGE MOTORS at Car City are the absolute biggest joke”
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Car City is an auto dealer operating in Michigan and Indiana, specializing in providing financing solutions for individuals with bad credit, low credit, or no credit. The company offers a diverse inventory of vehicles, including sedans, SUVs, coupes, and trucks, ensuring customers have access to a wide selection to meet their needs. Each vehicle is backed by a 6-month/6,000-mile warranty and a money-back guarantee, reflecting the company's commitment to customer satisfaction. Customers can easily apply for financing through Car City's online platform, which also allows them to view a curated list of vehicles within their approved price range. The company offers flexible shopping options, including the ability to pick up vehicles at one of their many locations or have them delivered directly to their homes within the service areas. Car City aims to simplify the car-buying process for those facing credit challenges, making vehicle ownership more accessible.
This profile hasn't been claimed by the business owner.
Car City garners a mix of reviews, with a notable 80% positivity rate reflecting commendable service and customer experiences. Many reviewers praise the staff for their helpfulness and dedication, highlighting individuals like Jordan, Steve, and Cindy for going above and beyond during the car-buying process. Customers appreciate the ease of transactions and prompt approvals, often receiving their vehicles quickly and without hassle. However, significant concerns arise regarding vehicle quality and post-purchase support. Several consumers report issues with cars shortly after purchase, citing problems that were dismissed by staff, leading to frustration. Complaints about hidden fees and poor customer service experiences also surface, suggesting a lack of transparency.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.