Excellent staff
Excellent staff. Willing to work with you regardless of your situation.

10 months ago
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had... See more
Over a year ago
‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more
Over a year ago
Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I was out of town with family and the payment is due January 2 and they locked my car... See more
Over a year ago
They made buying the car so easy I was impressed. Now day 5 having issues with the car. Called the salesman who sold me the car told me he had nothing to do with my issue he is just a salesmans but he... See more
Excellent staff. Willing to work with you regardless of your situation.
Bunch of loan sharks they say 39.00 down they want me put down 2000 down on a 7000 car I don't think so I went to a dealer ship
I gave Car City the price i could afford, and i have bad credit, and they met that price without going over it after papers were signed, which had never happened when i shopped at Rivertown Dodge Dealership. Very happy with my purchase and recommend others to stop by.
The sales men are nice guys. I would highly recommend buying a car there.
a great experience
I got a 2012 Equinox and it runs fine I lobe the warranty on the car.
Great car dealer! This is the third vehicle we have leased with them.
I really did not care for the manager that helped me and my husband with the paperwork side of things. He said initial here and then initial here and when there were questions he would say I can explain that to you later when I have more time. I eventually called back and received the information from the sales person that retrieved the car and got it ready for us to leave with. He was extremely knowledgeable about the contract and the information that was given was very well understood. I wish that we would have been able to have him throughout the whole purchase of the car. Me and my husband also felt so rushed like we had no time to make our decision. We also have had many issues with the vehicle and have asked for these to get fixed and have got no word or return phone call from the active manager. My husband and I feel that we were lied to and discieved throughout this process. The also gave us a sheet of yellow paper for us to sign that states that we have three day to change our mind and when we went back we were told that because we bought the car on a Saturday before close that we have already used our three days to change our mind because that started Saturday. I would not recommend that any person that is not knowledgeable about purchasing a car to go somewhere else.
Jeff and the staff were great, friendly, helpful & accommodating. I'd recommend Car City.
Great experience. Helpful. super great staff.
This was very easy and quickest ever at a car dealer. And yes the payments are high but that is what you have to Pay when you don't have great credit. They are going to make you pay out the butt for having a bad credit score. That's life and it only gets worse from HERE. But the nice thing about this place is they warranty the cars and the cars are very nice clean and low miles.
The staff were great, friendly and fast. They helped me every step of the way through the process. Walked out with the car I wanted.
Approval process was easy. Selection was great. Lots of car within our approval range. It was great to work with both Steve and Bill. The only complaint was the payments are high BUT the down payment was wonderful.
Easy process
Bought a dodge dart and I love it so much thanks car city for all your help. Was a great experience will recommend to friends and family.
Great customer service. Didnt preaure us to buy and worked with our schedule. The only thing the car we got wasnt super clean on the inside.
Hi! I bought a car there, which I love! Brought it in for just a few touch ups and Car City took care of it. Kyle, Jeff and Henji were VERY nice considering I was challenging due to something I was dealing with. They were still very nice and accommodating to me; even heated my coffee for me😁 Overall....so glad I chose Car City!
Everyone was so kind, informative, and patient. They even fed me lunch!!
I can't say enough about Car City. I had been at a few dealerships prior, and had been treated horribly. I was a waste of time. At one dealership, they gave me only 1 option for a vehicle, I still don't know what the approval amount was. But when I asked about a vehicle that was the same year, less miles, same make, and $1,000 less than the vehicle they wanted me to have....they told me that was not an option, Really?? Car City treated me with respect, treated me like a valued customer, gave me numerous vehicles to choose from and up-front about cost, payment, and what's expected. They were friendly and very helpful. I would absolutely recommend Car City to anyone.
Jordan was very knowledgeable and got me exactly the car i was looking for
Based on analysis of 71 reviews rated 1-2 stars for Car City
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
“And thank goodness we purchased warranty as not even 12 months later we had a $3800 bill ( and the warranty didn't ev...”
“Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I...”
“PRESTIGE MOTORS at Car City are the absolute biggest joke”
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
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Car City is an auto dealer operating in Michigan and Indiana, specializing in providing financing solutions for individuals with bad credit, low credit, or no credit. The company offers a diverse inventory of vehicles, including sedans, SUVs, coupes, and trucks, ensuring customers have access to a wide selection to meet their needs. Each vehicle is backed by a 6-month/6,000-mile warranty and a money-back guarantee, reflecting the company's commitment to customer satisfaction. Customers can easily apply for financing through Car City's online platform, which also allows them to view a curated list of vehicles within their approved price range. The company offers flexible shopping options, including the ability to pick up vehicles at one of their many locations or have them delivered directly to their homes within the service areas. Car City aims to simplify the car-buying process for those facing credit challenges, making vehicle ownership more accessible.
This profile hasn't been claimed by the business owner.
Car City garners a mix of reviews, with a notable 80% positivity rate reflecting commendable service and customer experiences. Many reviewers praise the staff for their helpfulness and dedication, highlighting individuals like Jordan, Steve, and Cindy for going above and beyond during the car-buying process. Customers appreciate the ease of transactions and prompt approvals, often receiving their vehicles quickly and without hassle. However, significant concerns arise regarding vehicle quality and post-purchase support. Several consumers report issues with cars shortly after purchase, citing problems that were dismissed by staff, leading to frustration. Complaints about hidden fees and poor customer service experiences also surface, suggesting a lack of transparency.
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