I was so impressed with our service …
I was so impressed with our service that Car City and Jordan provided...I would highly recommend!

10 months ago
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had... See more
Over a year ago
‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more
Over a year ago
Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I was out of town with family and the payment is due January 2 and they locked my car... See more
Over a year ago
They made buying the car so easy I was impressed. Now day 5 having issues with the car. Called the salesman who sold me the car told me he had nothing to do with my issue he is just a salesmans but he... See more
I was so impressed with our service that Car City and Jordan provided...I would highly recommend!
Excellent service and great vehicles to choose from.
The sales people lie thru their teeth tell you anything to get you to get a vehicle then back out on everything they told you after you buy the vehicle. I got suckered into a vehicle and have no choice but to pay for it but will never recommend these people to anyone
Good experience, they got me into the car I neededand wanted right away. Explained everything very thoroughly and simply.
They been good to me
Had my Vehicle only 2 wk and the whole electrical system went crazy. They said its the cold but I don't believe that. Now today again my vechicle is doing the same thing. I have not had a month and I already have problems. NOT HAPPY AT ALL!!
It may take a bit of time but they are helpful I have bought 3 car from them
Very helpful
Car city was fast and easy thank you car city
The time spent in the store waiting for the paperwork to be done was not very necessary. I spent so much time waiting for paperwork to be explained, because the representative was busy greeting people and assisting them with questions while I was waiting for her to finish with them and get back to me. What should have only taken a couple of hours ended up being almost five hours at Car City. I was not happy about that and when you mark out time to do something that should have only take a couple of hours, and plan on doing something else. This is very upsetting. Everything else was fine.
Great service, very friendly people, made sure I understood everything, my only complaint is they keep me waiting for a long time. The guy that was supposed to help went out for a cigg break. Came back in and sat and talked to the other worker
The staff at Car City Cadillac were a great help! Jeff is so wonderful to get you in and out with a smile on your face.
They took care of my wife and got us into a car she was happy with.
Steve was outstanding. I do wish there was a better selection of vehicles with mileage under 100k. The whole process was smooth and I was in a vehicle in record time. Thank you!
This is a great place to go to if you're looking for a reliable vehicle, but don't have the best of credit. Jordan and Scott were extremely helpful and knowledgeable. Within a week of being pre approved, I was in the vehicle I was searching for. They went out of their way to bring the vehicle I was interested in from another dealer location to a location closer to me. Exceptional customer service seems to becoming more difficult to come by these days, so it was refreshing to be taken care of as well as I was. I definitely recommend Car City to anyone in search of a used vehicle that is both reliable AND affordable.
2nd time buyer from Car City, no problems what so ever.
Was very easy to get a car I trust. Thanks Car City!
There on Black Friday they were very busy.. But went out of their way to take care of my needs. I decided to go back the next day to finish up and drove my car home. So fa so good!
Very fast awesome service. Was very satisfied and pleased with there help .
Too expensive! I know it's for people with bad credit ! But pmts r far and above average person has ! With insurance rates so high it's just not feasible
Based on analysis of 71 reviews rated 1-2 stars for Car City
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
“And thank goodness we purchased warranty as not even 12 months later we had a $3800 bill ( and the warranty didn't ev...”
“Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I...”
“PRESTIGE MOTORS at Car City are the absolute biggest joke”
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
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Car City is an auto dealer operating in Michigan and Indiana, specializing in providing financing solutions for individuals with bad credit, low credit, or no credit. The company offers a diverse inventory of vehicles, including sedans, SUVs, coupes, and trucks, ensuring customers have access to a wide selection to meet their needs. Each vehicle is backed by a 6-month/6,000-mile warranty and a money-back guarantee, reflecting the company's commitment to customer satisfaction. Customers can easily apply for financing through Car City's online platform, which also allows them to view a curated list of vehicles within their approved price range. The company offers flexible shopping options, including the ability to pick up vehicles at one of their many locations or have them delivered directly to their homes within the service areas. Car City aims to simplify the car-buying process for those facing credit challenges, making vehicle ownership more accessible.
This profile hasn't been claimed by the business owner.
Car City garners a mix of reviews, with a notable 80% positivity rate reflecting commendable service and customer experiences. Many reviewers praise the staff for their helpfulness and dedication, highlighting individuals like Jordan, Steve, and Cindy for going above and beyond during the car-buying process. Customers appreciate the ease of transactions and prompt approvals, often receiving their vehicles quickly and without hassle. However, significant concerns arise regarding vehicle quality and post-purchase support. Several consumers report issues with cars shortly after purchase, citing problems that were dismissed by staff, leading to frustration. Complaints about hidden fees and poor customer service experiences also surface, suggesting a lack of transparency.
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