10 months ago
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had... See more
Over a year ago
‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more
Over a year ago
Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I was out of town with family and the payment is due January 2 and they locked my car... See more
Over a year ago
They made buying the car so easy I was impressed. Now day 5 having issues with the car. Called the salesman who sold me the car told me he had nothing to do with my issue he is just a salesmans but he... See more
I was taken home because the Salesman didn't want me to take the bus home at night. That was very nice. The next day I was picked up from work to do final paperwork & picked up my car. Again, I would of taken the bus to Car City. Thank You!
They were cheerful and very helpful. Car is amazing!!!
Everything went very smoothly, the salesmen was very friendly and very helpful. My experience with car city was a great one. Just don't care for the interest rate. I feel the APR is way to high. But I guess that's what happens when you have less than perfect credit. But after paying the new car off my credit should be ok. Thank you car city for giving me a chance, and helping me with a new, reliable, and beautiful van for my family and I, also for giving me a second chance on making my credit score a lot better.
They were very busy and I was still helped in a very kind and professional way. I have been to other places that were just as busy and treated like an inconvenience. The guys were very helpful in getting me exactly what I wanted.
Other than I wish the loan program was for five years rather than four (for lower payments), this program is extremely helpful for me. I am trying to re-build my life after some unforeseen challenges. Thank you.
Great service
Friendly customer service and sales. Very explanatory while giving information. Happy to answer any questions and do so to the best of their knowledge. All around happy
Yes i will an i have
The people that worked with me were very friendly
Have to say the best service ever experienced
I highly recommend Wyoming Mi location.
We have gotten our last 4 vehicles from Car City. At first it was our credit that brought us there, but now we keep going back because of the friendly people and we have love every vehicle we have purchased. So we will continue to use Car city.
I had a good experience they were on top of things got it done for me fast
Jeff and Kyle done an excellent job in helping me.
Jordan was very helpful on helping me getting a nice car and he explained everything really well with me having any questions for him thanks jordan
They are awsome, and I love my car..Orbit you guys also are the best
Karen and Barry in Muskegon are doing a great job. Nice vehicles and up front with everything.
I’m in love with my new car
Great experience all around. Staff was knowledgeable, patient and very low key; not pushy. Will referr friends there for sure.
great service and nice prices.
Based on analysis of 71 reviews rated 1-2 stars for Car City
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
“And thank goodness we purchased warranty as not even 12 months later we had a $3800 bill ( and the warranty didn't ev...”
“Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I...”
“PRESTIGE MOTORS at Car City are the absolute biggest joke”
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
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Car City is an auto dealer operating in Michigan and Indiana, specializing in providing financing solutions for individuals with bad credit, low credit, or no credit. The company offers a diverse inventory of vehicles, including sedans, SUVs, coupes, and trucks, ensuring customers have access to a wide selection to meet their needs. Each vehicle is backed by a 6-month/6,000-mile warranty and a money-back guarantee, reflecting the company's commitment to customer satisfaction. Customers can easily apply for financing through Car City's online platform, which also allows them to view a curated list of vehicles within their approved price range. The company offers flexible shopping options, including the ability to pick up vehicles at one of their many locations or have them delivered directly to their homes within the service areas. Car City aims to simplify the car-buying process for those facing credit challenges, making vehicle ownership more accessible.
This profile hasn't been claimed by the business owner.
Car City garners a mix of reviews, with a notable 80% positivity rate reflecting commendable service and customer experiences. Many reviewers praise the staff for their helpfulness and dedication, highlighting individuals like Jordan, Steve, and Cindy for going above and beyond during the car-buying process. Customers appreciate the ease of transactions and prompt approvals, often receiving their vehicles quickly and without hassle. However, significant concerns arise regarding vehicle quality and post-purchase support. Several consumers report issues with cars shortly after purchase, citing problems that were dismissed by staff, leading to frustration. Complaints about hidden fees and poor customer service experiences also surface, suggesting a lack of transparency.
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