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Capterra logo

Capterra Reviews

3.9166666666666665 out of 5 stars
3.9166666666666665 out of 5 stars
3.9
|Great|12 reviews

Last reviewed today

TrustScore

3.9
3.9166666666666665 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
4
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

Timothy Lee
Timothy LeeFeatured

2 hours ago

3 out of 5 stars

Helpful but vendor-heavy approach

Great for getting a lay of the land when exploring new software categories. Just be prepared for aggressive follow-up from vendors once you engage with any listings.

Carol Smith
Carol SmithFeatured

2 hours ago

4 out of 5 stars

Great for software discovery but overwhelming at times

Capterra has been incredibly helpful for finding business software solutions. The filtering options are comprehensive and the user reviews provide real insights. However, the sheer volume of options c... See more

Thomas Jackson
Thomas JacksonFeatured

2 hours ago

3 out of 5 stars

Good starting point but needs better filtering

While Capterra offers a vast database of software options, the search functionality could be more intuitive. I often find myself having to dig through irrelevant results to find what I actually need.

Mary Thomas
Mary ThomasFeatured

2 hours ago

5 out of 5 stars

One-stop shop for software research

This has become my go-to platform whenever we need new business tools. The ability to see pricing, features, and reviews all in one place is fantastic.

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Timothy Lee
Timothy Lee
1 reviews•Experienced
Featured
about 3 hours ago
3 out of 5 stars

Helpful but vendor-heavy approach

Great for getting a lay of the land when exploring new software categories. Just be prepared for aggressive follow-up from vendors once you engage with any listings.

Helpful?
Carol Smith
Carol Smith
1 reviews•Experienced
Featured
about 3 hours ago
4 out of 5 stars

Great for software discovery but overwhelming at times

Capterra has been incredibly helpful for finding business software solutions. The filtering options are comprehensive and the user reviews provide real insights. However, the sheer volume of options can be overwhelming, and I sometimes feel like I'm drowning in choices. The comparison features are solid though.

Helpful?
Thomas Jackson
Thomas Jackson
1 reviews•Experienced
Featured
about 3 hours ago
3 out of 5 stars

Good starting point but needs better filtering

While Capterra offers a vast database of software options, the search functionality could be more intuitive. I often find myself having to dig through irrelevant results to find what I actually need.

Helpful?
Mary Thomas
Mary Thomas
1 reviews•Contributor
Featured
about 3 hours ago
5 out of 5 stars

One-stop shop for software research

This has become my go-to platform whenever we need new business tools. The ability to see pricing, features, and reviews all in one place is fantastic.

Helpful?
Dorothy Taylor
Dorothy Taylor
1 reviews•Contributor
about 3 hours ago
4 out of 5 stars

Comprehensive but sometimes outdated info

Love the breadth of software categories covered and the detailed breakdowns. My only complaint is that some of the pricing information seems outdated, and I've encountered a few dead links to vendor websites.

Helpful?
George Anderson
George Anderson
1 reviews•Contributor
about 3 hours ago
5 out of 5 stars

Excellent for small business software needs

Found exactly what I needed for our small business accounting software. The reviews from other small business owners were particularly helpful in making our decision. The whole process was smooth and informative.

Helpful?
Jennifer Rodriguez
Jennifer Rodriguez
1 reviews•Contributor
about 3 hours ago
3 out of 5 stars

Mixed experience with vendor connections

The platform is great for initial research and getting an overview of available solutions. However, once you start requesting demos or pricing, you get bombarded with sales calls. Some vendors are pushy and it becomes annoying quickly. The review system is helpful though.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Susan Wilson
Susan Wilson
1 reviews•Contributor
about 3 hours ago
4 out of 5 stars

Solid research tool with room for improvement

The variety of software options is impressive and the category organization makes sense. The user interface could be more modern and some of the advanced search features are hard to find. Overall, it serves its purpose well for initial software discovery.

Helpful?
Daniel Jones
Daniel Jones
1 reviews•Contributor
about 3 hours ago
5 out of 5 stars

Perfect for comparing enterprise solutions

As someone who evaluates software for a mid-size company, Capterra has been invaluable. The side-by-side comparisons and user reviews help narrow down options before reaching out to vendors.

Helpful?
Michael Thompson
Michael Thompson
1 reviews•Contributor
about 3 hours ago
5 out of 5 stars

Excellent resource for B2B software research

This platform has saved me countless hours of research when looking for new tools for our company. The detailed feature comparisons and pricing information are spot-on most of the time.

Helpful?
Kevin Taylor
Kevin Taylor
1 reviews•Contributor
about 3 hours ago
4 out of 5 stars

Comprehensive database with genuine user feedback

What sets Capterra apart is the quality of user reviews - they feel authentic and provide real insights into software limitations and strengths. The filtering by company size and industry is also very useful for finding relevant solutions.

Helpful?
Timothy Taylor
Timothy Taylor
1 reviews•New Reviewer
about 3 hours ago
2 out of 5 stars

Too many sales calls after using the platform

While the research capabilities are decent, I made the mistake of requesting information on multiple products. Now I'm getting 5-10 sales calls per day and my inbox is flooded. The unsubscribe process is also not straightforward.

Helpful?

Frequently asked questions for Capterra

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The CrowdTrust Experience⭐

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About Capterra

Capterra is an online marketplace that helps businesses discover and compare software solutions across various categories and industries. The platform provides user reviews, pricing information, and detailed product comparisons to assist companies in making informed software purchasing decisions. Capterra connects software buyers with vendors through its directory and lead generation services.

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Category

Business Services

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Review summary

Capterra is widely recognized as a valuable resource for software research, particularly praised for its comprehensive database and authentic user reviews. Many reviewers appreciate the platform's ability to consolidate pricing, features, and genuine feedback, making it easier to find suitable business tools. Users highlight its effectiveness for small businesses and the detailed comparisons it offers for various software solutions. However, a common complaint is the overwhelming number of sales calls received after engaging with the platform, which can detract from the overall experience. Some consumers also note that while the information is extensive, certain details, like pricing, can be outdated, and the search functionality may require improvement.

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Based on reviews, created with AI